Saudi Arabia Job Openings

Wipro Limited

Techno Functional Consultant

Riyadh

September 4, 2024

  • Riyadh, Saudi Arabia
  • Tech Hiring
  • 3106157
Job Description


Role Purpose
The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution


Do


Bridging the gap between project and support teams through techno-functional expertise
For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
Support the solutioning team from architectural design, coding, testing and implementation
Understand the functional design as well as technical design and architecture to be implemented on the ERP system
Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
Write code as per the developmental standards to decide upon the implementation methodology
Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
Support on-site manager with the necessary details wrt any change and off-site support
Skill upgradation and competency building
Clear wipro exams and internal certifications from time to time to upgrade the skills
Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
Write papers, articles, case studies and publish them on the intranet


Stakeholder Interaction


Stakeholder Type

Stakeholder Identification

Purpose of Interaction


Internal

Lead Consultant

Reporting & updates


Onsite Project Manager/ Project Teams

To provide off-site support and inputs as per client requirements


External

Clients

For solutioning and provide support


Display


Lists the competencies required to perform this role effectively:
  • Functional Competencies/ Skill
    • Systems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Competent
    • Leveraging Technology - In-depth knowledge of and mastery over technology domain that commands expert authority respect- Master
    • Functional/Technical Knowledge - Specific to the functional and ERP system in depth knowledge of the function processes and system and ERP functionality-Master


Competency Levels


Foundation

Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.


Competent

Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.


Expert

Applies the competency in all situations and is serves as a guide to others as well.


Master

Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.


  • Behavioral Competencies
    • Formulation & Prioritization
    • Innovation
    • Managing Complexity
    • Client centricity
    • Execution Excellence
    • Passion for Results


Deliver


No.

Performance Parameter

Measure


1.

Contribution to customer projects

Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT


2.

Automation

Process optimization, reduction in process/ steps, reduction in no. of tickets raised


3.

Skill upgradation

# of trainings & certifications completed, # of papers, articles written in a quarter



SAP PM - Plant Maintenance

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
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