Singapore Job Openings
Tangs
Associate, Information Technology
August 15, 2024
Department
Information Technology
Location
Singapore
Introduction
-
Job Description
- Provide technical support to retail stores via phone, email, or in-person
- Troubleshoot and resolve IT issues related to point-of-sale systems, printers, scanners, and other retail hardware
- Install, configure, and maintain retail software applications and systems
- Perform routine maintenance and upgrades to ensure optimal system performance
- Collaborate with store staff to identify and address IT-related issues
- Document incident resolutions and maintain accurate records
- Ensure secure and stable network connectivity for stores, including Wi-Fi and broadband connections
- Stay up-to-date with industry trends and emerging technologies to improve retail IT operations
- Proactively provide enhancements to enhance overall store operations
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