Singapore Job Openings
IntersoftKK
Change Manager - Singapore
August 14, 2024
Experience:
Skills:
- This role works within the Client Lifecycle Design and Management (CLDM) Delivery team to support delivery of a quality service to our clients and achieve regulatory compliance across the end-to-end client lifecycle, including coverage of AML, KYC, Tax, OTC reform and FM regulations
- Provide Change Management and Project Management expertise to deploy the COLT (Client Onboarding Lifecycle Tool)/One CDD operating model and platform into BAU
- Formulate and execute against change management plans
- Own and produce key change management deliverables, ensuring key stakeholders are engaged and bought-in throughout delivery
- Support delivery of communications, training and implementation activities across global teams
- Support Head of Change Management in driving operating model and platform implementations across in-scope countries
- Own and produce key change management deliverables to ensure business readiness for adopting target state operating model and platform
- Work closely with Regional Change Managers to execute and localize work stream deliverables:
o Conduct pre-go-live tollgates across regional and country teams to monitor operational readiness, identify and resolve implementation blockers
o Plan and manage business process simulations to test operating model processes and platform functions prior to go-live
o Support development of training plans and training content
o Support delivery of classroom training via Train-The-Trainer
o Support delivery of stakeholder communications and engagement sessions to drive critical project messages across a broad range of global stakeholders
- Manage and effectively engage key stakeholders across front office, middle office, operations, compliance, FCC and IT to deliver work stream outcomes
- Conduct workshops and meetings to deliver work stream outcomes and provide inputs for project governance forums
- Occasional need to work on weekends to support testing and go live activities
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