Singapore Job Openings
Singapore Pools
Customer Relations Officer
August 4, 2024
Based in Singapore and reporting to the Branch Manager/Assistant Branch Manager, the incumbent will perform counter duties.
However, we also recognize that each individual has a unique blend of skills. Whether your strength is in processing or in operations, we want to talk to you.
What You'll Do
- You will perform counter sales duty for betting products, namely Toto, 4D, Sweep, Sports, Tote bets.
- You will process prize claims for winning tickets.
- You will provide Singapore pools account application, top up & withdrawal service.
- You will attend to customer’s query and provide relevant information.
- You will assist Supervisor to maintain branch cleanliness and queue orderliness
Who You Are
- You will need at least secondary education.
- You should have customer service, cash handling and cashiering experience.
- You should have experience in retail or F&B services.
- You should have good customer service relationship skills.
- You should be PC literate.
Benefits
- Competitive salaries
- Flexi Benefits
- Staggered working hours
- Medical Insurance
- Corporate Mobile Plans
Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!
Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.
If you are interested, please send your resume to P&C@sgpoolz.com.sg. We will reach out to shortlisted candidates for further career conversations.
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