Singapore Job Openings
SATS
Customer Services Agent
August 6, 2024
About SATS – Feed and Connect Communities
SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and e Commerce companies.
Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.
Key accountabilities
You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. You also handle meet/greet services at the reception area and perform basic computerized transactions.
Skills & experience
- 4 GCE ‘N’ level credits / 3 GCE ‘O’ level credits / NITEC or equivalent, including a pass in English
- Pleasant with a cheerful disposition and good interpersonal skills
- Dynamic individual with service aptitude and willingness to go the extra mile
- Proficient in English and a second language for effective communication with international passengers
Job Reference: SATS00440
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