Singapore Job Openings
TikTok
Issue Discovery Product Operations -TikTok
FULL TIME
August 29, 2024
About Us
Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of Tik Tok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make Tik Tok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At Tik Tok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About The Team
The Content Ecosystem team at Tik Tok works to ensure the global content ecosystem is safe and enjoyable for its users. The team develops strategies, policies and methodologies to keep the content ecosystem safe and sustainable in the long-term.
Responsibilities:
- Responsible for the Tik Tok ecosystem issue discovery operations, discovering potential ecosystem issues and collaborating with cross-functional teammates to resolve issues.
-Develop Comprehensive Issue Discovery Methodology and Success Metrics: Design and implement a robust end-to-end methodology for issue discovery, encompassing identification, classification, resolution, and measurement. Ensure that the methodology is scalable and adaptable to evolving business needs. Establish and develop metrics to evaluate the effectiveness and impact of implemented solutions.
- Conduct Trend Analysis and Root Cause Investigation: Utilize a data-driven approach to efficiently and proactively identify potential content quality and experience issues. Analyze issue trends and root causes to uncover opportunities for process improvements. Partner with cross-functional teams to address underlying issues and implement targeted changes aimed at preventing issue recurrence.
- Create Insightful Reports and Visualizations: Develop and deliver comprehensive reports and visualizations that clearly communicate analysis findings, trends, and recommendations to stakeholders. Ensure that insights are actionable and support informed decision-making.
-Foster Collaborative Problem-Solving: Cultivate and leverage collaborative relationships across teams to effectively address and resolve issues. Use your strong interpersonal skills to drive collective problem-solving. Track issue resolution efficiently through tool- or platform-driven methods, ensuring that solutions are executed with high quality and speed.职位要求Minimum Qualifications:
- Bachelor degree or above, with more than 3 years of work experience.
- Data Skill : Proficiency in data visualization tools (e.g., Tableau, Power BI) and report generation. Proficiency in SQL or any other programming language.
- Industry Skill: Proven experience in designing and implementing issue discovery methodologies or any one of the following: data science, risk analysis, or risk governance, along with extensive experience in creating and presenting reports and visualizations that clearly address key points.
- Management Skill: Ability to partner with cross-functional teams to identify and address process improvements. Experience in project management or personnel management is a plus.
Preferred Qualification:
- Good sense and understanding of ecosystem and content
- Responsible and tenacious, can turn ambiguous problems into clear solutions; long-term value oriented.
Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job Type: Full-time
Pay: $4,500.00 - $9,100.00 per month
Benefits:
Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of Tik Tok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make Tik Tok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At Tik Tok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About The Team
The Content Ecosystem team at Tik Tok works to ensure the global content ecosystem is safe and enjoyable for its users. The team develops strategies, policies and methodologies to keep the content ecosystem safe and sustainable in the long-term.
Responsibilities:
- Responsible for the Tik Tok ecosystem issue discovery operations, discovering potential ecosystem issues and collaborating with cross-functional teammates to resolve issues.
-Develop Comprehensive Issue Discovery Methodology and Success Metrics: Design and implement a robust end-to-end methodology for issue discovery, encompassing identification, classification, resolution, and measurement. Ensure that the methodology is scalable and adaptable to evolving business needs. Establish and develop metrics to evaluate the effectiveness and impact of implemented solutions.
- Conduct Trend Analysis and Root Cause Investigation: Utilize a data-driven approach to efficiently and proactively identify potential content quality and experience issues. Analyze issue trends and root causes to uncover opportunities for process improvements. Partner with cross-functional teams to address underlying issues and implement targeted changes aimed at preventing issue recurrence.
- Create Insightful Reports and Visualizations: Develop and deliver comprehensive reports and visualizations that clearly communicate analysis findings, trends, and recommendations to stakeholders. Ensure that insights are actionable and support informed decision-making.
-Foster Collaborative Problem-Solving: Cultivate and leverage collaborative relationships across teams to effectively address and resolve issues. Use your strong interpersonal skills to drive collective problem-solving. Track issue resolution efficiently through tool- or platform-driven methods, ensuring that solutions are executed with high quality and speed.职位要求Minimum Qualifications:
- Bachelor degree or above, with more than 3 years of work experience.
- Data Skill : Proficiency in data visualization tools (e.g., Tableau, Power BI) and report generation. Proficiency in SQL or any other programming language.
- Industry Skill: Proven experience in designing and implementing issue discovery methodologies or any one of the following: data science, risk analysis, or risk governance, along with extensive experience in creating and presenting reports and visualizations that clearly address key points.
- Management Skill: Ability to partner with cross-functional teams to identify and address process improvements. Experience in project management or personnel management is a plus.
Preferred Qualification:
- Good sense and understanding of ecosystem and content
- Responsible and tenacious, can turn ambiguous problems into clear solutions; long-term value oriented.
Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job Type: Full-time
Pay: $4,500.00 - $9,100.00 per month
Benefits:
- Additional leave
- Company car
- Employee discount
- Food provided
- Gym membership
- Professional development
- Unlimited paid time off
- Monday to Friday
- Overtime pay
- Performance bonus
- Yearly bonus
- Bachelor's or equivalent (Preferred)
- Product Operations: 3 years (Preferred)
- Employment Pass (Preferred)
New Job Alerts
TutorNow Pte Ltd
Economics Lecturer Needed as Private Home Tutor for
Bishan New Town
FULL TIME & PART TIME & CONTRACT
November 20, 2024
View Job Description
AQUA EXPEDITIONS PTE. LTD.
Content Marketing Executive
Bukit Merah Estate
FULL TIME
November 20, 2024
View Job Description
Looking for similar job?
MAS Monetary Authority of Singapore
Deputy Director/Assistant Director, Consumer Issues Division (contract)
FULL TIME
September 3, 2024
View Job Description
A*STAR Agency for Science, Technology and Research
Head of Computational Sciences (Discovery), EDDC
FULL TIME
September 13, 2024
View Job Description
TikTok
Content Issue Product Operations Lead, TikTok Content Ecosystem
September 6, 2024
View Job DescriptionSee What’s New: TikTok Job Opportunities
TikTok
TikTok Shop - TikTok Partner Strategist Intern (Vietnam E-commerce) - 2024 Start
November 13, 2024
View Job DescriptionTikTok
TikTok Shop - Category Campaign Intern (Vietnam) - 2024 Start
October 25, 2024
View Job DescriptionTikTok
TikTok Shop - Seller Growth & Development Program Management (Vietnam)
October 23, 2024
View Job DescriptionNew Job Alerts
TutorNow Pte Ltd
Economics Lecturer Needed as Private Home Tutor for
Bishan New Town
FULL TIME & PART TIME & CONTRACT
November 20, 2024
View Job Description
AQUA EXPEDITIONS PTE. LTD.
Content Marketing Executive
Bukit Merah Estate
FULL TIME
November 20, 2024
View Job Description