KPA's

 Establishing credit limits and evaluating the creditworthiness of customers.
 Develop and implement effective credit control policies and procedures to minimise credit risk and improve collection efficiency.
 Managing credit and receivable accounts to contribute to the organisation's overall financial stability and profitability.
 Monitoring credit exposure and minimising bad debt risks at the organisation.
 Assisting in collecting delinquent accounts and applying strategies to encourage timely payments.
 Maintaining positive relationships with customers, while effectively mitigating credit risks and ensuring timely collections.
 Conduct regular credit reviews and reassess credit limits based on payment history and changes in creditworthiness.
 Coordinating with other departments such as sales, customer service and finance to manage all credit-related matters appropriately.

Specific Remarks:

• Monitor and manage the credit control processes, ensuring adherence to company policies and procedures.
• Evaluate and assess the creditworthiness of new and existing customers through financial analysis, credit checks and payment history review.
• Set appropriate credit limits for customers based on risk assessment and maintain accurate credit files and records.
• Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.
• Engage with customers to establish payment plans, negotiate payment terms, and resolve billing inquiries or disputes.
• Develop and implement strategies to minimise late or non-payment by customers, including initiating collection actions and negotiating payment plans.
• Generate regular reports on accounts receivable, collections and credit risk to management, highlighting areas of concern or improvement opportunities.
• Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.
• Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters.

Johannesburg Office