South Africa Job Openings
Lindt and Sprungli (South Africa)
Customer Marketing Manager
FULL TIME
September 13, 2024
Lindt & Sprüngli (South Africa) (Pty) Ltd (Lindt SA) started operations in May 2011 and forms part of the Lindt & Sprüngli group of companies. With more than 150 employees, Lindt SA is based in Cape Town with strong regional presence in Johannesburg, Durban and Port Elizabeth and a network of 13 Lindt retail stores.
As global leader in the premium chocolate sector, Lindt & Sprüngli looks back on a long-standing tradition of almost 175 years which takes its origins in Zurich, Switzerland. Today, quality chocolate products by Lindt & Sprüngli are made at 12 owned production sites in Europe and the USA. The products are distributed by 28 subsidiary companies and branch offices, in around 500 Lindt shops and cafés, and also via a comprehensive network of more than 100 independent distributors around the globe.
Position Purpose
Develop, implement and analyze customized shopper marketing plans on different brands toward all wholesale, pharmacy, groceries and forecourts customers to meet the company’s business goals and to reach each sell-in / sell-out target throughout the year.
Key Responsibilities
- In-store Brand Activations: coordinate (in-store) brand activations in collaboration with Brand Marketing, Finance and Sales teams (including all administrative tasks, planning and reviews)
- Manage sampling plans for all the Brands with sampling budget, including post campaign analysis (CPC, ROI)
- Develop Joint Business Plans in major customers for the main seasons (Christmas, Easter)
- Manage account and ongoing/day-to-day interaction with storage and transportation supplier, ensuring a high degree of service implementation. Capable of challenging quotes and investment to ensure a high ROI for the company.
- Managing large marketing budgets and ensuring alignment with company targets.
- Abilities to find alternative suppliers to challenge the cost, with the same high-quality standards
Skills and Competencies
- Excellent communication, presentation and negotiation skills
- Great attention to detail and highly organized
- Excellent interpersonal skills, able to build relationships and influence at all levels – internal and external
- High level of initiative, able to drive projects independently and able to work under pressure and meet tight deadlines
- Passionate and driven, with up to date knowledge of cutting-edge marketing techniques
- Knowledge of and proficiency in Microsoft Office (specifically Excel, Word and Powerpoint)
- Excellent presentation skills in English
- BComm Degree or suitable tertiary qualification
- Previous experience in an FMCG environment, ideally Sales or Marketing (minimum 3 - 5 years)
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