About the role

Location: South Africa
Mode of Employment: Field Service Operation manager
Position Title: Full - time employment

A Snapshot of Your Day
z
Siemens Energy's 'Onshore Field Service' team in South Africa plays a crucial role in the Field Service & Tooling organization in Europe and Africa. Our team is in charge of managing and staffing Field Service projects within the subregion on Gas services Distributed / Central, and Transformation of Industry Compression products, and may also provide support outside the subregion as needed.

How You’ll Make an Impact

• Reporting: You will report directly to the Head of Onshore Field Service within your sub-region.
• Headcount Management: Manage the Field Service headcount within your organization.
• Partnerships: Build strong partnerships and maintain open communication with respective PCCs within the Field Service global organization.
• Communication: Maintain good communication with the Project Management (PM) organization.
• Team Setup: Optimize the Field Service team setup based on short-term and long-term planning for both planned and unplanned outages.
• Recruitment: Recruit the required Field Service headcount within the region as needed.
• Optimization: Continuously optimize headcount regionalization versus the use of the product competency center (PCC) headcount for outage execution.
• Cross-Training: Optimize the existing headcount through cross-training of Field Service Engineers and Technicians.
• Training & Certification: Organize required trainings and track PCC certifications.
• Localization: Optimize headcount certification in terms of localization.
• Coaching & Development: Coach and develop the local Field Service team to ensure high levels of team satisfaction and employee retention.
• Performance Targets: Ensure utilization, timelines, and quality targets are met for all Field Service activities.
• Compliance: Ensure compliance with legal requirements related to the activity of field staff.
• EHS Responsibility: Oversee EHS responsibilities for the Field Service team and their activities at customer sites.
• Tooling Center Management: Effectively manage the regional tooling center.
• Digitalization Support: Support our digitalization efforts by adopting strategic projects like Primavera/Salesforce Field Service Lightning, Polaris (SAP FSM or SF FS Lightning), One PM, my SPGI, and CPQ.
• Culture: Foster a culture of transparency, entrepreneurship, inclusiveness, and act as a change agent for your team(s).

What You Bring

• Emphasis on Collaboration: We are in search of candidates who thrive in a collaborative environment, showcasing exemplary leadership abilities and effective communication skills.
• Communication: You should have the ability to apply your communication skills at all levels within the organization.
• Organizational Understanding: A good understanding of our company organization, including head offices and regions, is required.
• Experience: You should have a minimum of 5 years of personal (preferably hands-on) experience in Field Service.
• Leadership: Experience in leading a team of 5 or more people is essential.
• Project Management: Strong project management skills are a must.
• Language: Fluency in English is required.
• Analytical Skills: Strong analytical skills, including an understanding of turnkey project setups and various implementation concepts.
• Education: A bachelor’s degree in mechanical or electrical engineering is preferred. Equivalent experience will also be considered.

Gas Services

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Check out this video to learn more about our Gas Service business https://www.siemens-energy.com/global/en/offerings/power-generation.html

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Rewards

• Working with a global team
• Opportunities to work on and lead a variety of innovative projects
• Possibility to take over further tasks within the company
• Supportive work culture
• Medical benefits
• Remote/Flexible work
• Time off/Paid holidays
• Parental leave
• Continual learning through the Learn@Siemens-Energy platform

• e-Learning
• Mentorship
• Coaching

• Open feedback culture

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
#LI-LM1