South Africa Job Openings

Hilton

Human Resources Manager (People Operations)

Durban

FULL TIME

September 16, 2024

Human Resources Manager (People Operations)

A Human Resources (People Operations) Manager is responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience while assisting with Human Resources strategy and managing succession planning.
What will I be doing?
As a Human Resources (People Operations) Manager, you are responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience. A Human Resources Manager will also be required to manage succession planning and assist the HR Director with strategy. Specifically, you will be responsible for performing the following tasks to the highest standards:

Provide and deliver first-class employee relations services to the hotel
Assist Human Resources Director with Human Resources strategy
Manage succession planning with senior managers during the bi-annual appraisal process
Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
Support managers to ensure success of their teams
Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
Support the hotel with departmental training requirements
Ensure completion of management reports for head office and region
Control costs when possible and assist in meeting hotel/departmental financial targets
Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
Ensure completion of training for hotel security, fire regulations and other health and safety legislation
Work with local organisations and schools to promote the hospitality industry
Assist and resolve team member and management queries

What are we looking for?
A Human Resources Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous HR managerial experience
Completed/ studying towards a relevant HR qualification
Positive attitude
Good communication and people skills
Committed to delivering a high level of customer service, both internally and externally
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of hospitality
IT proficiency

What will it be like to work for Hilton?
As South Africa's first Hilton Garden Inn, this internationally acclaimed hotel is ideally located within the business hub of the bespoke, mixed-use Umhlanga Arch Development only 20 minutes from King Shaka International Airport. Attracting both local and international travellers that can enjoy sub-tropical weather, incredible Blue Flag beaches, heritage and history, infinite nature and activities.
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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