Customer Service/Support

Job Advert

If you're ready to embark on a journey of customer engagement, sales prowess and growth the apply today.

What you'll be doing

• Qualify leads from marketing campaigns as sales opportunities
• Contact potential and dormant clients through cold calls and following up with emails
• Present our company to potential clients
• Identify client needs and suggest appropriate products/services
• Customize product solutions to increase customer satisfaction
• Stay up-to-date with new products/services and new pricing/payment plan to sell
• Build long-term trusting relationships with clients
• Achieve and overachieve monthly sales targets in a virtual sales environment (office based)
• Regular and proactive approach with new and existing customers, in the field of gas and welding products
• Supervision of the entire sales process until the deal has been completed
• Run sales campaigns and promotions according our sales strategy

Responsible maintenance of customer data in our CRM system
What you need

• Matric (Essential)
• Excellent command of English language: verbal, written and presentation
• Good typing, analytical and time management skills
• Completed professional education or relevant work experience in a sales role (B2B) over the last 2 years
• 1 year Inside Sales (Outbound) experience
• Knowledge of gas and welding market / products is a plus sales talent / affinity of sales topics.
• Strong telecommunication and negotiation skills including cold calling experience
• Sales talent and affinity of sales topics
• Professional manner with excellent business and communication skills in English
• Valid South African Identity Document or Valid Passport

Flexibility and the ability to keep a cool head in stressful situation

After applying, you will be sent a link to complete a quick online chat. We don’t want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity to advance your career with our collaborative team of game-changers.