Job Specification

Reporting to the Regional Operations Manager, the incumbent would be responsible for aspects of a retail store, which includes assisting the Manager in overseeing sales, staff, inventory and operational & administrative systems and controls.

Minimum Requirements

• NQF 5 Diploma
• 3 years related experience in retail sales with a proven track record in a supervisory capacity
• Ability to effectively communicate and/or negotiate with high level of proficiency
• Excellent MS Office skills and knowledge POS systems

Key performance indicators
The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.

Growth

• Ability to execute in a diverse environment by building a deep understanding of the company's products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences
• Delivering messaging, communications, and programs that inform, influence, and inspire customers, for example promotional displays

Optimisation

• Assist the manager in maximizing profitability to meet sales goals and targets
• Maintain proper stock control, i.e. stock counts and reconciliations
• Promote high levels of customers satisfaction by addressing customer complaints
• Compliance with internal company policies, procedures, processes, and external regulations

Leveraging Culture & Diversity

• Ability to supervise a high impact team and collaborate with different stakeholders
• Building trusting relations and inspire relations amongst the internal and external stakeholders

Digital Transformation

• Assist with the automation/optimization of digital processes and inventory control platforms
• Assist with the development consumer-facing content across a variety of segments to publicise the company's products & brands

Key leadership attributes
The incumbent would need to have t he ability to progress and add continuous incremental value – having impact!

• Dealing with complexity
• Sound pragmatic judgement
• Self - awareness
• Achievement orientation

As part of the KAL Group Ltd – a diversified JSE-listed retail group that operates in agricultural retail, fuel & convenience, and manufacturing markets – you will join a group of companies with more than 270 operating units across South Africa and Namibia.

You will have an opportunity to grow your career and thrive in an accelerating performance environment that values resilience and customer service, and embraces communication, alignment, and relationships. We are committed to providing our employees with opportunities within the KAL Group Ltd to take on new challenges.

If this excites you, learn more about TFC Operations PTY Ltd and KAL Group Ltd here: www.kalgroup.co.za/careers/life-at-kal-group.

Candidates who are not contacted within 14 working days of the closing date can accept that their application was unsuccessful. TFC Operations PTY Ltd applies the principles of equal employment in line with our company’s Employment Equity objectives. Please note that in order to consider your application or interest, KAL Group Ltd will have to process your personal information and that such processing will be subject to the KAL Group HR Processing notice which can be accessed by viewing it on the KAL Group Ltd website under the following hyperlink: https://www.kalgroup.co.za/legal/