Job Title: Legal Counsellor: Paralegal Services
Report Line: Branch Manager
Department: Legal and Claims
Location: Mitchell’s Plain
Job Type: Permanent
Reference: LW126/2024
Our Commitment to Our Champions
Our Champions work for a common purpose; to empower affordable and timeous access to justice through which individuals can enforce and defend their legal rights. Our Champions are integral to delivering on our brand purpose, and we constantly seek to grow our circle of Champions to enable us to expand our circles of influence. What is important to us is that our Champions feel connected with our purpose, are committed to our vision, feel empowered and recognised. We are thus focused on building people-centred strategies and practices and providing career development opportunities to enable our people to reach their full potential, both professionally and personally. As testament of our commitment to our purpose and vision, Legal Wise continues to be recognised as a Top Employer by the Top Employer Institute for 2024. We value our Champions the way we value our Members.
Purpose of the Role:
Legal Wise seeks to employ a Legal Counsellor to render excellent service by assisting Members to be in the best position they can be through professional representation.
You will be responsible for:
· Rendering general legal advice
· Administering miscellaneous files (general issues of legal advice and problem
resolution given by Legal Counsellor.
· Consultations with Members and providing telephonic advice;
· General administration duties, e.g. diarising of files, drafting correspondence,
perusing incoming correspondence and data capturing
· General Branch duties as requested
· Providing regular feedback to Members, Branch Managers, Senior Legal Counsellors
and Head office
· Assisting with ad hoc tasks as and when required.
Qualifications and Experience Required:

• Completed a legal degree or completed 2nd year LLB
• Admitted Attorney advantageous
• Internal candidates must be competent on Legal Counsellor Level 1 portfolios of evidence
• Computer Literacy

Skills and Competencies Required:
· Good people skills and able to liaise professionally and effectively on all levels
· Empathy and patience in dealing with Members
· Good consultation skills
· Problem solving abilities and negotiation skills
· Managing work (including time management)
· Building customer loyalty and customer focus
· Good communication skills
· Following up and providing feedback
· Must be Proficient in English.
Other Requirements:
· Must relocate on own cost
· ITC/criminal check will be a requirement
· Applicable Psychometric assessment/s will be a requirement.
· Must have valid driver’s license and own reliable transport.
Legal Wise is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes.
Legal Wise has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.
Please note that Legal Wise applies all recruitment and selection processes to the requirements of the EE plan and is committed to transformation.
Closing date: 19 September 2024
If you haven't received feedback from us within two weeks of submitting your application, please consider it unsuccessful.
Job Types: Full-time, Permanent
Application Question(s):

• Have you completed LLB?
• Are you based in Newcastle KZN?