• Delivery, installation and collections of rental systems (pumps and mattresses) completed with the highest level of skill / customer service and within the companies SLA time frames of 4 hours
• Build strong relationships with customers in hospitals, aged care facilities, clinics, etc.
• Troubleshooting/faultfinding, on Medical Pumps and Mattresses
• Adequate stock maintained in vehicle for efficient service turnaround
• Maintain Vehicle in a lawful manner and in accordance with Company Policies
• Perform Other relevant duties as requested
• Advise management of trends and developments in the market.
• Conduct daily cycle counts and stock take
• Safe storage and use of laundry agents including correct cleaning agents used in correct quantities for each task
• The technician must be available to work night shift on weekdays as well as every Saturday and Sunday. The role is rostered with 5 days off in a 14-day cycle (65 working hours in a 14 day cycle).

• Completing of Installation & Cancellation documentation, uploading the data on the data capturing system.

• Completing of daily asset count books.

• Assist with completing Installation and cancellation forms when assisting field technicians
• Other administrative duties where need be

• Build Quality into all aspects of their work by maintaining compliance to all quality requirements.

• Grade 12 or equivalent.
• At least 1-2 years’ work experience
• Customer Service Orientated
• Valid driver’s license and experience in driving and maintaining a company vehicle
• Ability to work independently

• Energetic
• Team worker & player
• Excellent time management skills
• Adhere to policies and procedures
• Punctual
• Well spoken
• Well presented