South Africa Job Openings
Sanlam
Salvage Clerk (JG11)
Johannesburg
FULL TIME
September 20, 2024
- Receive and validate natis documents
- Liaise with assessors, suppliers, courier services, brokers and other salvage admin staff to ensure that correct Natis documentation received
- Dealerstocking.
- Deregistration.
- Dispatching of Natis documents to the appropriate salvage dealers
- Reconcile stock lists to Santam systems and reports.
- Monthly report
- Keep suppliers informed of delays and speed bumps in processes.
- Drive turnaround time
- Knowledge of the ENatis and Instrack systems
- Liaising with internal and external (SMD, Auction Nation, license department) stakeholders
- Handle queries from stakeholders
- Adherence of SOP and SLA
- Ensures client satisfaction and targets are met
- Escalate complaints to the relevant Team Managers or Departments.
- Matric
- A minimum of 4 to 5 years’ experience in claims operations process.
- A minimum of 2 -3 years' experience of Salvage
- Strong industry knowledge.
- Strong negotiations skills recommended.
- Strong problem-solving skills.
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