South Africa Job Openings
Amazon Commercial Services (South Africa) (Pty) Ltd - N09
Transportation Program Manager, Operations
Cape Town
FULL TIME
September 10, 2024
- 5+ years of program or project management experience
- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLook Ups) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
This leadership position plays a key role in shaping Amazon’s operation by developing the transportation strategy and managing the long-term relationship between Amazon and our 3PL transportation service providers. In this context, the leader will be working closely with our carriers and internal stakeholders on a regular basis, and working with cross-functional leaders globally to drive various initiatives and programs. The leader will be accountable for dealing with challenging operational issues that will require a deep analysis of our distribution network, and for innovating and implementing solutions that will influence the short and long-term operations.
Responsibilities
- Develop and manage the business relationships with 3PL carriers, spanning optimization and resolution of operational issues to supporting commercial and contractual negotiations.
- Develop domestic and international line haul connections to the highest degree of cost effectiveness and reliability.
- Partner with cross-functional teams such as Finance and Analytics to develop reports and mechanism to manage operational and financial performance on a daily basis. Responsible for the ultimate business result from delivery experience and cost perspective.
- Work with Delivery Experience (DEX), Supply Chain, and Fulfillment teams to determine future demand for transportation resources and translate the aforementioned into capacity and operations plans.
- Drive continuous improvement initiatives with carriers, fulfilment centers, and customer service teams to provide best in class delivery experience, speed, and cost structure.
- Represent local country and partner with / leverage other internal resources to improve delivery experience and cost structure through system and process enhancement.
- Bachelor’s degree in logistics, management, engineering, or other related fields from an accredited university.
- 10+ years of professional experience in transportation, logistic, or supply chain management.
- Strong interpersonal and relationship-building skills.
- Strong analytical and problem solving skills to develop solutions based on data driven information.
- Experience in program management and working with cross-functional teams in a matrix organization.
- Solid verbal/written communication, positive influencing skills, and sound business judgment.
- Highly adaptable to a fast paced, multi-tasking environment and ability to perform in the midst of ambiguity.
- Advanced degree such as MBA or Master’s degree in supply chain, engineering, or other related fields.
- Experience in fast paced multi-national companies renowned for their state-of-the-art supply chain and logistics practice.
- Ability to manage, motivate, and influence employees and partners.
- Experience of successfully driving complex, milestone driven projects and carrying out changes across multi-country entities.
- Develop and manage the business relationships with 3PL carriers, spanning optimization and resolution of operational issues to supporting commercial and contractual negotiations.
- Develop domestic and international line haul connections to the highest degree of cost effectiveness and reliability.
- Partner with cross-functional teams such as Finance and Analytics to develop reports and mechanism to manage operational and financial performance on a daily basis. Responsible for the ultimate business result from delivery experience and cost perspective.
- Work with Delivery Experience (DEX), Supply Chain, and Fulfillment teams to determine future demand for transportation resources and translate the aforementioned into capacity and operations plans.
- Drive continuous improvement initiatives with carriers, fulfilment centers, and customer service teams to provide best in class delivery experience, speed, and cost structure.
- Represent local country and partner with / leverage other internal resources to improve delivery experience and cost structure through system and process enhancement.
- 5+ years of driving end to end delivery, and communicating results to senior leadership experience
- 5+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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