Overview:

• Responsible for service & maintenance activities such as test, validation, calibration & repair of electronic or analytical instruments, products and modules to maintain functionality and accuracy.
• Service is performed on Keysight products and/or products manufactured by other company.
• Work is typically performed at Keysight site, but occasionally is performed at a customer location.
• Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.

Responsibilities:

• Works on on-site customer service and support assignments with broadly defined objectives which may involve customer’s operation efficiency, asset management, training & consulting, etc.
• Solves straight-forward issues, challenges and problems within field of specialization
• Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
• Delivers (does not design) fully integrated solutions, which may include peripherals, communications, system solutions and applications software.
• Serves as an internal resource on technical issues. May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
• May calibrate equipment on-site for large volume customers.

Qualifications:

• Required

• Graduation of college/university, majoring electrical/electronical/mechanical engineering or related majors such as applied physics

• Demonstrated written and verbal English communication skill
• Self-motivated and passion
• No work experience is required

• Desired, if available

• Broad knowledge of measurement science
• Programming experience: C#, VEE, Basic, etc(.NET programming)
• Project management knowledge/skill/experience