As a Solutions Engineer at Milestone Systems in South Korea, you will play a pivotal role in supporting the sales process through technical expertise and ongoing enablement of our sales team. Your mission is to become a trusted advisor, seamlessly integrating Milestone's technical knowledge into sales strategies, and enhancing the capabilities of our sales employees and reseller network.


As the Solutions Engineer, your primary responsibilities will include:

• Technical Sales Support : Provide expert technical guidance in sales meetings and complex deals to ensure a successful sales process.
• Reseller Enablement : Develop strong relationships with resellers, equipping them with the necessary skills and knowledge to effectively sell Milestone products.
• Product Coaching : Continuously educate Milestone sales employees on product features and solutions to enhance their sales capabilities.
• Lead Generation : Act as a trusted advisor to offer insights and generate leads for sales representatives, enhancing both new and existing deals.
  

What You'll Be Doing:

• Cultivate close relationships with technical counterparts in reseller organizations.
• Create and manage technical account plans to identify resellers requiring additional training and support.
• Identify up-skilling opportunities and targets to enable resellers to sell Milestone products effectively.
• Collaborate with sales representatives to plan and prioritize sales meetings, focusing on strategic deals.
• Provide ongoing Milestone product coaching to sales reps, enabling them to independently handle more meetings.
• Refine technical requirements and offer support in solution configuration for complex deals.
• Partner with community managers and technical partners for solution discovery.
• Conduct technical training for resellers during critical phases of the sales process or implementation.
• Deliver proofs of concept and prototypes, including complex or non-standard demonstrations.
• Update Salesforce (SFDC) in accordance with business rules.
• Participate in sales events, webinars, and provide stage time support.
Address break-fix escalations reactively to ensure customer satisfaction.

The ideal candidate should possess the following qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Advanced degrees or relevant certifications (e.g., CCNA, Comp TIA Network+) are a plus.
• Proven experience within the surveillance or related technology industry.
• Experience working with technology partners.
• Deep understanding of surveillance products and solutions.
• Over 5 years of experience in technical support within the sales process.
• Demonstrated ability to understand and drive sales strategies, with a proactive approach to identifying and closing opportunities.
Solid background in basic IT architecture principles.

How to Join Us
If you are interested in taking on this exciting challenge and being a part of a fast-growing technology company, submit your application where you express your motivation for working with Milestone Systems and include your CV – in English. Do not miss this opportunity to join us. Apply as soon as possible and become part of the interviews we will conduct.
For more information, please visit our website: www.milestonesys.com.