Leads Management Agent Swedish speaker


Do you have experience in lead management and customer service through contact center and are you ready to take on new challenges?


This is your role at MSX!


Purpose of the role:


Our Agents will be dedicated to the management and qualification of leads for the conversion of potential customers into sales through the implementation of outbound sales campaigns.
Leads Management Responsabilities:

• Manage/qualify leads to identify customers with high conversion potential.
• Achieve established lead-to-sales conversion goals.
• Daily contact with potential customers through different communication channels (calls, emails, chats, etc.)
• Identify customer needs and propose ad hoc solutions that provide value for the next stages of the sales process.
• Updating data in CRM.

#LI-MU1
Spain-Barcelona


We are looking for you if:

• You have extensive knowledge and experience of the customer service industry.
• Experience in Outbound sales,B2B sales or business development.
• Ability to build rapport with customers.
• Communication and Commercial skills.
• Native Swedish language is essential .
• Good knowledge of Spanish or English.
• Experience in the use of CRM systems and MS Office.

What do we offer you?

• 
  Full-time indefinite contract. 40 hours a week, Monday – Friday.
• You will be part of a great team of professionals in an internationally consolidated company.
• You will acquire a global vision of the automotive sector, relating to customers, suppliers, consultants and dealers.
• MSX Bazaar: Shopping portal exclusive for MSX employees.
• 23 days of Vacations + 3 extra days.
• Internal training plan.

Do you think you are the ideal person for this position? We want to meet you! Apply for the offer quickly and we will review your application.
Who are we?


With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Diagnostics & Repair Enhancement
• Warranty and Repair Efficiency
• Technical Information
• Learning Solutions
• Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.


The MSXI Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSXI Vision
To be clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry
The MSXI Mision
We harness our expertise in mobility, the creativity of our global teams and the power of technology to craft tailored, sustainable and innovative solutions


MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.