Position Title : Head of Information Management and Business Analytics Unit
(SCD)
Duty Station : Geneva, Switzerland
Classification : Professional Staff, Grade P4
Type of Appointment : Fixed term, one year with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 12 September 2024
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the
benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Read more about diversity and
inclusion at IOM at www.iom.int/diversity.
Applications are welcome from first- and second-tier candidates, particularly qualified female
candidates as well as applications from the non-represented member countries of IOM. For all
IOM vacancies, applications from qualified and eligible first-tier candidates are considered
before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
1. Internal candidates
2. External female candidates:
3. Candidate from the following non-represented member states:
Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands;
Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People's Democratic
Republic (the); Latvia; Madagascar; Marshall Islands; Micronesia
(Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis;
Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas;
Tonga; Tuvalu; Vanuatu
Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM and
female candidates.
Context:
Under the overall supervision of the Director of the Supply Chain Division (SCD), and direct
supervision of the Deputy Director of the Supply Chain Division, the Head of Information
Management and Analytics Unit will be responsible and accountable for monitoring, assessing
and improving the SCM performance , analyzing the existing SCM processes and systems,
identifying gaps and developing a set of applicable KPIs, preparing periodic reports, focusing on
effectiveness, responsiveness, standardization and optimization of SCM operations.

Core Functions / Responsibilities:
1. Monitor, assess and advise on supply chain’s performance and keep upstream and
downstream supply chain participants well informed.
2. Ensure data accuracy and effective communication among different stakeholders, including
through SCM annual and periodic reports and newsletters, outreach presentations, authoritative
advice, and the development of dashboards and other materials.
3. Managing and leveraging data and statistics related to the planning, procurement,
implementing partners, inventory, logistics and other supply chain management aspects.
4. Provide authoritative technical and policy advice, guidance and oversight of programme
officers, technical advisors and staff of IM Unit, assign tasks in compliance with SCM division
implementation strategy and manage performance and capacity building.
5. Ensure existing business process(es) and related information are mapped and recorded, and
opportunities for improvements are identified and implemented for the further optimization of the
SCM system.
6. Analyze the best practices in Supply Chain Management of other UN agencies and
international institutions, with a view to obtaining information and analyses that may be useful to
IOM for incorporation into IOM’s Business Analytics and Reporting practices.
7. Identify data points and design data collection and processing systems for information
needed for SCM which is not available in existing ERP applications and systems.
8. Ensure the collection and aggregation of data related to lead-times and procurement
spendings, introduce the Key Performance Indicators (KPIs) to measure supply chain
performance and prepare analytical reports and advisory documents.
9. Ensure the monitoring of SCM related Key Performance Indicators (KPI) and the strategic
planning and demand forecasting within the supply chain, as well as leveraging data, utilizing
statistical methods, and applying predictive modelling.
10. Take a lead in supply chain needs assessments and forcasting exercises based on historical
records and data analyses. Coordinate with Procurement Category Managers to collect and
analyse the data related to most frequently procured goods and services.
11. Establish regular information exchange and reporting standards for the units managing
inbound and outbound flow of goods and services.
12. Develop and conduct stakeholder analyses and design information sharing mechanisms,
including circulation of periodic newsletters, indicating desired outcome, project achievements
supported by statistical data and overall impact.
13. Authoritatively support the Supply Chain Division and DOE, on Global Stock matters, such
as budget planning and tracking, development of SOPs and review of administrative expenses
requests.
14. Identify and coordinate interventions required to further streamline and digitize Supply Chain
Management processes and transactions. Support establishment of fit for use and statistics
purpose ERP Information management processes, systems and tools.
15. Advise/guide/instruct and train staff in preparation of tools and mechanisms for successful
data collection, processing, analysis and storage.
16. Guide in the design/outline of IM products like: factsheets, lists, maps, interactive
dashboards and best practices.

17. Coordinate with SCM Unit Heads within and outside of SCM division to ensure that SCM
Information Management Systems and products are well-coordinated information is sourced,
verified and leveraged where appropriate
18. Represent SCM at meetings and in working groups relevant to Information Management
products
and serve as the primary focal point on such matters as delegated by the supervisor.
19. Ensure timely preparation and submissions of all Information Management reports as
required by SCM division.
20. Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education

• Master’s degree in Management, Business Administration, Information Technology, Supply

Chain Management or related field from an accredited academic institution with seven years of
relevant professional experience ; or,

• University degree in the above fields with nine years of relevant professional experience.

Experience

• Minimum 5 years of data analytics, reporting and/or ERP systems; and,
• Minimum 5 years of experience in supply chain management.

Skills

• Extensive knowledge of IOM/UN internal procurement and financial rules, as well as IOM's

system and processes as they apply to procurement and logistics; and,

• Excellent level of computer literacy and good knowledge of SAP is an advantage.

Languages
IOM’s official languages are English, French, and Spanish. All staff members are required to be
fluent in one of the three languages.
For this position, fluency in English is required (oral and written). Working knowledge of another
official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.
Notes
1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database
(https://whed.net/home.php).
Required Competencies:
Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural

differences. Encourages diversity and inclusion.

• Integrity and transparency: Maintains high ethical standards and acts in a manner

Core Competencies – behavioural indicators level 3

• Teamwork: Develops and promotes effective collaboration within and across units to achieve

shared goals and optimize results.

• Delivering results: Produces and delivers quality results in a service-oriented and timely

manner. Is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and

innovate.

• Accountability: Takes ownership for achieving the Organization’s priorities and assumes

responsibility for own actions and delegated work.

• Communication: Encourages and contributes to clear and open communication. Explains

complex matters in an informative, inspiring and motivational way. Managerial Competencies – behavioural indicators level 3

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the

ability to carry out the Organization’s vision. Assists others to realize and develop their
leadership and professional potential.

• Empowering others: Creates an enabling environment where staff can contribute their best

and develop their potential.

• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and

communicates a clear strategic direction.

• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.
https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p
df
Competencies will be assessed during a competency-based interview.
Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation.
This selection process may be used to staff similar positions in various duty stations.
Recommended candidates endorsed by the Appointments and Postings Board will remain
eligible to be appointed in a similar position for a period of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in
the Professional Category of staff members.
Appointment will be subject to certification that the candidate is medically fit for appointment,
accreditation, any residency or visa requirements, and background verification and security

clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be
required for individuals hired on or after 15 November 2021. This will be verified as part of the
medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No
late applications will be accepted.
How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment
system, by 12 September 2024 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment
system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information please refer to: www.iom.int/recruitment
Posting period:
From 30.08.2024 to 12.09.2024
No Fees:
IOM does not charge a fee at any stage of its recruitment process (application, interview,
processing, training or other fee). IOM does not request any information related to bank
accounts.
Requisition: VN 2024 538 Head of Information Management and Business Analytics Unit, Supply Chain
Division (SCD) (P4) Geneva, Switzerland (59115366) Released
Posting: Posting NC59115367 (59115367) Released