Taiwan Job Openings
HSBC
Banking Operations Manager
FULL TIME
September 17, 2024
People responsibility: Y
Report to: VP, Account Services Operation
Job content:
- Manage the Banking Operations Business Services undertakes account opening, account servicing, and account closing activities for WPB customers. Account opening scope includes transaction, savings/checking, Term /time deposit accounts. Account Servicing which includes account closing, is undertaken for transaction and savings.
- To supervise day to day operations, with support to WPB, Contact Center and middle office and vendor, to provide an excellent service to customer by ensuring compliance with Group procedure/policy, local regulatory governance.
- To release/authorize process within approved credit limit, handle all customer queries, which are beyond the scope of his/her subordinates.
- This role also includes to manage department service provides and provide necessary for local/ ASP project support.
- The job holder is responsible for ensuring that processing is performed/in compliance with all internal and external regulation, Global Standard GSD SOP (AML & Sanctions), BICAR, BIMs and FIMs.
- Bachelor degree or above.
- Working experience in relevant professional field, compliance / regulatory knowledge is preferred.
- General Banking Operations & sufficient internal control & compliance procedure knowledge.
- Professional License includes Proficiency Test for Internal Control and Basic Test on Financial Market & Professional Ethics.
- MS office skill for reporting with good communication, presentation and leadership skill.
- Good command of English in reading, writing, and speaking to handle projects.
- License:(prerequisite)銀行內部控制與內部稽核測驗, 金融市場常識與職業道德
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