• Provide good and professional after sales service for store various customers

• Handle all repairing case effectively.

• Ensure fluent and smooth Communicate with Paris ASS team or operation team and sales team.

• Assist store to handle and follow up ASS case occurred at store.

• Provide good quality and regular reports and analysis

• Train sales team to improve the ASS knowledge and communication skill to improve service.

• Support cashier work

• Other OP tasks assigned

• At least 2 years well traced working experience in customer service position, including luxury industry and hotel service background

• Good sense of service

• Good oral and written English

• Good office software application ( word, excel PPT);

• Good communication skills and a team player

• Good organization skills, logical thinking

• University graduate above