• Responsible for all sales activities in store within Hermès standards of image and services worldwide

• Including identifying customers’ needs, developing client relationships, sales, and delivering post-sales services

• Achieving sales target and maintain high level of customer service, product knowledge and operational procedures

• Build and maintain long-term relationship with customers by providing excellent customer experience

• Proactively receive and recruit walk-in customer, maintain KPI customers

• Assist with inventory and special projects as needed

• Be part of a collaborative and inclusive team

• Other duties as assigned

• Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity

• Strong motivation in becoming a Hermès Ambassador and providing excellent customer service

• Strong commitment towards teamwork

• Energetic, passionate and positive working attitude

• Excellent in presentation, interpersonal and communication skills

• Good command of Mandarin, English is a plus