General Role

• The CRM Executive is one outsourced job mainly focus on customer database management which are a set of practices that aim at optimizing client knowledge foundation and further empower client data to more audience within all customer touch points.

Major responsibilities:

Client Data Rights
Client Data Quality
Client Database

• Make sure the customer database is correctly segmented for targeted events or activities.
• Collaborate with other departments to ensure the CRM strategy works well for every aspect of the business.
• Develop strategies to guarantee the most efficient approach for the organization and its customers.
• Come up with creative ideas, prepare proposals, oversee the production process & execution and analyze the results.

Requirements & Capabilities:

• Bachelor’s degree required, better in a quantitative discipline (typically statistics, mathematics, econometrics, economics, or operations research)
• At least 3 years working experience in a data management or business analysis role preferred;
• Strong sense of ownership and accountability and follow-through with an ability to effectively prioritize multiple tasks;
• Strong solution finding skills, eager to learn and positive teamwork player;
• Fluency in oral and written English preferred;