Service Sales Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Marketing & Sales Manager

Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues. The work model for the role is: #LI_hybrid This role is contributing to the process automation, Energy Industries in Thailand. - Penetrating into Installed Base, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB. - Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed. - Generates service sales leads and develops new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios. Sells entire service product portfolio to expand ABB footprint in the designated area(s). - Acts as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings). Translates the needs of customer into relevant ABB Service offerings and solutions. - Establishes long-term customer relationships by understanding their requirements and applicable regulations and by demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM). - Documents customer feedback and ensures customer satisfaction throughout the sales process. - Contributes to risk assessments related to price and quality. Registers required information into the appropriate customer database. - Plans and performs the right number of weekly sales visits and reports them on CRM. Reports leads/opportunities, manages, and updates pipeline in CRM. - Updates and monitors sales proposals and tenders and follows-up on proposal statistics. - Communicates contract details in accordance with ABB offering and strategy and manages administrative sales processes.

Qualifications for the role

• Degree in electrical and related field.
• You are engaged in and the market of Power Generation and Process Industries.
• You have minimum 4 years of experience in sales strategy and commercial area.
• Possess an enhanced knowledge of Excitation or Automatic Voltage Regulation (AVR) and proven experience in oil & gas, utility, power plant.
• Knowledge of SFDC effectiveness is advantage.
• You are at ease communicating in English.
• You are able to travel in Bangkok and Upcountry with owned personal car.

What's in it for you?

• Evolve in your career: through trainings and our Open Job Market, your career development continues!
• Learn from highly experienced, genuine, and caring colleagues – people who are committed to helping you achieve your personal and professional goals.
• Help customers in driving efficiency and sustainability, making a strong impact

More about us

"The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle." We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #My ABBStory #We Are Energy Industies