Thailand Job Openings

Allianz Thailand

Specialist - A&H Customer Service - Call Center (ENG/TH)

FULL TIME

August 28, 2024

Nice to know
Provide good customer service as the first line of contact with after sale service. Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.

Your Day at Allianz Ayudhya
  • Answer calls and respond to emails
  • Provide customers with product and service information
  • Handling customer enquiries and solving problems concerning company services and products
  • Update existing customer information
  • Process of claim services
  • Route calls to appropriate team
  • Follow up customer calls untill completion and the members are always informed of the progress.
Must Have
  • Bachelor degree or higher level in related fields
  • Preferably 2-3 years experiences in service industry.
  • Good communication and telephone skills (listening, comprehension, explaining)
  • Good written and verbal skills in both Thai and English.
  • Able to work under pressure.
Allianz Ayudhya

Job Level:
Professional
Location:
Bangkok, TH, 10330
Area of Expertise:
Customer Services & Claims
Unit:
Allianz Thailand
Employing Entity:
Allianz Ayudhya General Insurance Pcl.
Job Type:
Full-Time
Remote Job:
Hybrid working
Employment Type:
Permanent
ID:
52323
Position Cluster:
Non-Executive
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