What you’ll do

• Accountable for support SDWAN, Wi Fi, Internet, MPLSVPN, IP technologies
• Accountable for support corporate & wholesale customer P2P, x DSL, VFNET Fiber, RL, ME working on VFNET, Mobile or Turk Telekom Infrastructure
• Accountable for testing/checking/configuring customer routers/switches/modems in order to provide their connectivity to VFNET or mobile network (Nokia Huawei, Cisco Core PE Routers)
• To ensure permanent solutions for problems occurred during operation
• Accountable for following predefined escalation with related teams or organization if an installation exceeds KPI limits
• To provide quick resolution if any problem occurs during support
• To manage or coordinate other support teams (voice, security, cloud,etc)
• Accountable for communicate with wholesale or corporate customers by conference call for technical issues
• Accountable for preparing HLD for complex customer network structure
• Accountable for preparing performans and root-cause reports and taking actions on failing points.
• Organize and perform installation process with 3rd Party partners requested by project management team.
• Planning of equipment installation with related groups in Vodafone POP points and perform the work with 3rd party partners.
• Participate kick-off meetings and prepare solution outline document with presales team according to customer requests.
• Organize Delivery team and inform them about the details before delivery operation.

Who you are

• Degree qualified in science or engineering
• Minimum of 5 years experience in Telecommunication sector
• Hands on experience on SDWAN technologies (Fortinet, Huawei, etc)
• Hands on experience on wifi technologies
• Hands on experience on Cisco, Nokia, Huawei PE Routers
• Hands on experience on Juniper, Huawei and Cisco Routers, Switches, Modems
• Hands on experience of passive network equipments (fiber modules, wan and lan connection modules, connectors) and their connection standards
• Having full knowledge of L2 layer networking configuration
• Good understanding of Turk Telekom Infrastructure, IP, Internet, MPLSVPN Networking, Voip networks
• Hand on experience of Designing of complex networks
• Deep experience of Traffic engineering and QOS technologies
• At least 5 years hand on experience of routing protocols (BGP, OSPF; ISIS,EIGRP)
• Good knowledge of MS Office, including Word, Excel, Power Point
• Having full knowledge of CCNP/CCIE contents.

Not a perfect fit

What's in it for you

• Vflexy: Flexible Benefits Program
• Hybrid working kit
• Ergonomic kit allowance
• Digital meal voucher
• Flexible transportation allowance.
• Employee assistance hotline & counselling
• Comprehensive and flexible private health insurance
• Discounted price deals for wide range of products & services

Who we are