Turkey Job Openings
Marriott International, Inc
Front Desk Agent - Fluency in Turkish & English is Required
Ankara
August 9, 2024
Job Number 24140338
Job Category Rooms & Guest Services Operations
Location JW Marriott Hotel Ankara, Kizilirmak Mah. Muhsin Yazicioglu Cad. No: 1 Sogutozu, Ankara, Türkiye, Türkiye VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
- Fluency in Turkish & English is a must
- Bachelor degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Related work experience is required
- External candidates must be legally present in Turkey at the time of application, recruitment and hire
- Non-Turkish citizens are required to submit a valid Turkish residence permit to be considered
POSITION SUMMARY
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
- Process all payment types such as room charges, cash, checks, debit, or credit
- Process all check-outs including resolving any late and disputed charges
- Answer, record, and process all guest calls, messages, requests, questions, or concerns
- Coordinate with Housekeeping to track readiness of rooms for check-in
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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