An Exhilarating Opportunity


Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.


Join the FIVE Tribe - and Get Ready to Make Waves.


The Candidate


A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.


Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as Head Bartender will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!


What We’re Looking For

• A proven track record of 1-2 years in a Luxury Hotel or Resort environment in a Bartending role, delivering sensational Guest Experiences synonymous with FIVE's award-winning Service Quality.
  
• A Bartending Certification or related professional training is preferred.
  
• Extensive knowledge and mastery of a diverse and exhaustive range of Beverages, Cocktail Recipes, and Mixology Techniques.
  
• Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
  
• Robust Organisational Skills and Exceptional Multi-Tasking skills to efficiently and accurately Manage Multiple Orders and Prioritise Tasks effectively.
  
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated.
  
• Comprehensive understanding of Health and Safety Regulations, and Responsible Alcohol Service practices.
  
• Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
  
• Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
  
• Superior Problem-Solving Skills and the competence to Exceed Expectations in dynamic and competitive operational environments.
  
• An elevated and energetic Conversationalist, engaging Guests with lively discussions.
  
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.

Key Responsibilities

• Supervises and ensures the Meticulous Implementation and continuous assessment of Guest Service Standards, always Setting the Gold Standard in the Industry.
  
• Maintains an effective Bar Service with an emphasis on precision and efficient service, in line with FIVE’s First-in-Class service standards.
  
• Showcases an in-depth Knowledge of All Bar Beverages to verify their preparation according to recipe and presentation, as well as Educates FIVE Tribe Members on the Correct Beverage Standard.
  
• Ensures industry-leading 'FIVER' Training Programmes are conducted, enhancing the FIVE Tribe's knowledge and expertise.
  
• Leads an Award-Winning Service Team dedicated to providing Efficient, High-Quality Service that exceeds Guest Expectations.
  
• Sets up the Bar in acccordance with FIVE’s per-determined Standards of Operations to optimise Guest Experience, ensuring ‘FIVE-Star’ service.
  
• Identifies VIP Guests and provides them with Personalised Attention and Service.
  
• Manages a sophisticated Bar Service, offering ‘FIVE-Styled’ Beverages that Elevate the Guest Experience and Adhere to stringent alcoholic beverage Licensing Regulations.
  
• Champions Compliance with Licensing Regulations and Hotel Procedures pertaining to the Bar, including alcoholic beverage service.
  
• Adheres to FIVE’s Health and Safety, and Fire Regulations, and Procedural Standards, ensuring all ‘FIVERs’ understand and apply them Effectively.
  
• Guarantees an Insta-Worthy Appearance and Uniform Conformity among all FIVE Tribe Members, upholding the Glamorous Image of FIVE.
  
• Meticulously completes all required Administrative Tasks in line with FIVE’s Protocols regarding staff management.
  
• Strategically Boosts Revenue and Elevates the Average Spend per Guest through strategic Upselling, extraordinary Customer Service, effective Training, and Motivational Techniques.

The Team


‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.


Sustainable Indulgence at FIVE


FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.


An Equal Opportunity Employer


The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.



About FIVE Hotels and Resorts


FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.


Find out more here: fivehotelsandresorts.com