Responsibilities:

• Check and process software orders and project services according to the corporate policies - implementing procedures and workflows.
• Issue maintenance quotations.
• Support Sales team and Finance.
• Issue invoices and credit notes to the customers.
• Customer service and support.
• Cut license keys and ensure delivery to the customers.
• Handle relationship with Local Authorities, Finance and legal partners.
• Maintain a strong relationship with the rest of the ALI team in Europe and US.
• Strong effort to meet the deadlines and produce activities schedule.
• Responsive and reliable with an ability to work both independently and as a team player when successfully completing routine and urgent tasks.

Qualifications:

• Business Administration degree (or similar).

• 3 years minimum in a similar position in a multinational company.
• Good knowledge of Office pack and most usual ERP.
• Experience in invoicing and customer service.

• Fluent in English.
• Knowledge of Arabic would be an asset but not mandatory.
• Extremely organized and detail-oriented with a strong commitment to accuracy.
• Autonomous and proactive.
• Strong team player.
• Enthusiastic, self-motivated, effective under pressure and flexible.
• Effective communicator.