United Arab Emirates Job Openings
KAVAK
Team Leader - After Sales
Dubai
FULL TIME
September 3, 2024
KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car.
But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends to the vibrant GCC region as part of our expansion into the Middle East, in the pursuit of our one and only goal: to transform the automotive market around the world.
Today we have more than 130 Kavakees on the GCC team and growing, surrounding ourselves with the best talent to continue building the technology, processes, and products that make us the number one player in the pre-owned car market.
Wanna join us on this exciting ride?
Job Description
We are seeking a dynamic individual to join our team as a Workshop Supervisor. In this role, you will be responsible for ensuring optimum utilization of the available workshop technicians and resources to achieve set operational efficiency targets. The role involves ensuring the team carries out vehicle repair and service activities in accordance to the quality standards, safety and efficiency guidelines and within set time frames.
What will you do?
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Prepares the team for the upcoming job and allocates job cards to them to align the jobs to the skills set and efficiency level and maximize throughput on time
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Reviews pre-order forms to confirm parts requirements are well-matched with the issue on hand and guaranteed to fix the problem
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Ensures quality checks are done on finished jobs by the technicians
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Prepare quotations. Coordinate with service advisors seeking approval
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Reviews workshop figures, such as hours sold, hours worked versus idle hours to monitor progress of operational targets. This includes preparing reports for management discussions
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Monitors communication with customers through Service
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Monitors and improves the competency of team members. Accountable for the functioning and repairs of tools / equipment being used in the workshop
Requirements
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Diploma or equivalent in Mechanical / Automotive or related field
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Minimum 5 years’ experience as supervisor in a reputed automotive dealership
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Knowledge in mechanical, electrical & body repairs.
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Sound technical knowledge in vehicle diagnosis and repair
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Good communicator in English; Arabic an advantage
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Sound technical knowledge in vehicle diagnosis and repair
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Knowledge of technical software
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Valid UAE Passenger Bus driver’s license will be an advantage
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Ability to think analytically
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Planning and organizing
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