Job overview
Post Title: Retention Worker
Department: Employment Retention Service , with IPS Employment Services
Location: Black Country
Directorate: Strategy
Band: 5
Hours: 37.5
Contract Type: Fixed Term for 18 months until March 2026
Responsible to: Employment Retention Team Lead
Main duties of the job
We are looking to recruit two Employment Retention Workers into our secondary care mental health services . You will join a team of specialist advisors that will support individuals with severe and enduring mental health needs. This post will focus on supporting individuals to retain their employment if they are off sick or at risk of losing their job.
Working for our organisation
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the whole of the region we provide:

• Adult and older adult mental health services
• Specialist learning disability services
• CAMHS

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.
Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
We currently employ over 4,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.
Detailed job description and main responsibilities
You will manage your own caseload of clients and support them and their employers to resolve any issues, look at sustainable return to work plans, and offer advice on reasonable adjustments to the workplace that can enable our clients to remain at work.
You will receive regular supervision and support from the team and will be part of the wider Employment Service. Ideally the successful candidate will have previous experience of supporting people with mental health problems or disabilities to retain their employment. This could be from a background in human resources, occupational health/therapy or from an advocate/trade union perspective. Training and support will be provided to the successful candidate as will a full induction into the role.
Person specification
Education
Essential criteria

• Degree or equivalent level of experience

Desirable criteria

• L4 Information, Advice and Guidance

Skills
Essential criteria

• Effective communication skills to convey complex information to a range of providers

Abilities
Essential criteria

• Ability to maintain accurate and detailed client notes and write concise reports and correspondence
• Ability to motivate and support clients to resolve workplace issues

Experience
Essential criteria

• Experience of support people with mental health problems in the community

Knowledge
Essential criteria

• Working knowledge of support that is available to employed individual, and the rights of those with disabilities

Job Types: Full-time, Fixed term contract
Contract length: 18 months
Pay: £29,970.00-£36,483.00 per year
Benefits:

• Additional leave
• Bereavement leave
• Canteen
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Employee mentoring programme
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free or subsidised travel
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay
• Transport links
• Work from home

Schedule:

• Day shift
• Flexitime
• Monday to Friday

Experience:

• support people with mental health issues: 1 year (required)

Licence/Certification:

• welfare to work experience (preferred)
• level 4 IAG (required)
• knowledge of support available to MH patients to access work (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: Remote
Reference ID: 285-1003-CORP