Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras Renaissance Hotel
Masterpiece by Design. Dynamic by Nature
The St. Pancras Renaissance Hotel is distinctly iconic and an architectural masterpiece that celebrates both heritage and innovation. Housed in one of London's landmark buildings, it is where modern lifestyle and luxury experiences create new stories built upon those from the past.
Position Summary
As a Linen Porter at St. Pancras, you are responsible for hotel Laundry daily operations and services reporting directly to Linen room / Housekeeping supervisor.
Responsibilities: Here's what your journey with us entails

• Collecting any laundry and deliver to linen room.
• Removing all trays out of hotel bedrooms.
• Carrying out daily laundry shift operations and ensuring compliance with all policies, standards and procedures, including loss prevention.
• Ensuring consistent workflow to minimize peaks and valleys in production.
• Ensuring stock of linen pars.
• Analysing all discards of stained and torn linen. Determining items that can be salvaged. Maintaining records of discarded linen.
• Operating all department equipment as necessary and reporting malfunctions.
• Working effectively with the Engineering department on Laundry equipment maintenance needs.
• Deliver an exceptionally high standard of five-star luxury lifestyle service for every guest interaction.
• Addressing guests' service needs in a professional, positive, and timely manner.
• Assisting other associates to ensure proper coverage and prompt guest service.
• Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
• Maintaining the cleanliness and hygiene standards of all areas at all times.
• Carrying out other duties that may be required to ensure the overall hotel operation is properly maintained to provide a total guest experience.

Qualifications:

• Previous experience in a similar role is preferred.

What is in it for you:
In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
• Pension scheme participation.
• Life Assurance coverage.
• Annual Performance Review pay adjustments.
• Complimentary gym and spa access.
• Free St. Pancras Experience for you and a guest, including breakfast.
• Free meals while at work.
• Dry-cleaning service availability.
• Complimentary enrolment in Benefit Hub, granting unlimited deals from various retailers and more.
• 50% discount at any of the St Pancras outlets.
• Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
• Travel ticket season loan.
• Cycle to work scheme.
• Employee Assistance Programme access.
• Comprehensive Training and Development programme participation.
• Awards and recognition celebrations, among many other benefit

Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Job Types: Full-time, Permanent
Benefits:

• Canteen
• Company events
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Health & wellbeing programme
• Store discount

Schedule:

• 8 hour shift

Work authorisation:

• United Kingdom (required)

Work Location: In person
Reference ID: 24130764