United Kingdom Job Openings
Marriott International, Inc
Night Auditor
Aberdeen
FULL TIME
October 25, 2024
Job Number24182718
Job CategoryRooms & Guest Services Operations
LocationResidence Inn Aberdeen, Guestrow, Aberdeen, Scotland, United Kingdom, AB10 1AS
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Residence Inn by Marriott located within the newly built vibrant Marischal Square district in the City Centre of Aberdeen is recruiting a full time Night Auditor to help assist with front office duties during the night. In the heart of town, our hotel is minutes from Union Street. At Residence Inn Aberdeen we'll make sure you are supported in your role and are welcomed into our culture.
We welcome extended-stay guests and families whether for business or leisure with a perfect combination of style and convenience creating a home-from-home experience. Our hotel consists of 126 spacious suites including bedroom, separate living area with work space and a fully equipped kitchen for a comfortable stay in Aberdeen.
If you are interested in this role to start or develop your skills within Marriott International please see more information below on role specifics and apply now!
Perks you deserve
We’ll support you in and out of the workplace by offering:
- Team-spirited coworkers
- Encouraging management
- Wellbeing programs
- Free meal on shift
- Learning and development opportunities
- Discounts
- Recognition programs
- Uniform
- Check figures, postings, and documents for accuracy.
- Record, store, access, and/or analyze computerized financial information.
- Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
- Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
- Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
- Audit statistical, financial, accounting, auditing, or payroll reports and tables.
- Audit and reconcile all revenue postings.
- Assist staff with expediting problem payments (e.g., problems processing credit card).
- Follow up with guest regarding satisfaction with guest-related issues.
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
- Process all payment types such as room charges, cash, checks, debit, or credit.
- Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
- Process all check-outs including resolving any late and disputed charges.
- Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
- Cash guests' personal checks and traveler's checks.
- Review shift logs/daily memo books and document pertinent information in logbooks.
- Count bank at the beginning and end of shift.
- Balance and drop receipts according to Accounting specifications.
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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