United Kingdom Job Openings

CSG

Operations Technical Consultant

FULL TIME

August 27, 2024

Hi, I'm

Rita

, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for :

Assists project team in the identification and analysis of a customer's business and technical requirements
Contributes to the support of 1-3 projects or customer initiatives
Tracking business processes, documents critical requirements, details, and solutions and communicates status to internal and customer teams
Troubleshoots, analyzes, documents and escalates issues to team lead as necessary
Configures, given specific direction, back-end settings for product, pricing plans, and related metadata values
Implements, given specific direction, limited UI changes to PC, Mac, mobile, tablet, and connected TV devices
Participates in SCRUM activities and standing meetings with customers and/or internal project teams when required
Builds a basic understanding of third-party integrations and is responsible for documentation or testing of those specific integrations
Tests and maintains applications/tools that integrate with customer systems
Regularly participates, contributes and coordinates with cross-functional teams from across the enterprise including: Operations, Product Management, User Experience, QA and Engineering support teams
Raises feature enhancement requests on behalf of supported customers or initiatives
Constructs, contributes and maintains (adding and removing items as necessary) a list of customer use cases for use in smoke/sanity testing along with full regression exercises
Performs validation of customer-specific use cases following major system updates including major quarterly updates, patches and hot-fixes
Operational support of live events during weekends through proactive monitoring, troubleshooting and fault resolution

Is this opportunity right for you? We are looking for candidates with:

5-7 years of experience in consulting or software implementation environment contributing to project teams and meeting deadlines
5-7 years’ experience in customer facing role and knowledge of application software projects/programs with IT systems
5-7 years’ experience in Managed Services and/or Operational Support
Proven experience contributing to multiple work streams
Proven ability to leverage and apply knowledge of RESTful Web Services
Practical knowledge and understanding of relational databases and construction of SQL queries
Work flexible days/hours (Work on a weekend when required)
An interest in motorsport is a plus

Our Guiding Principles
Impact
Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity
Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

Work from Home, in-office, or hybrid
Employee Belonging Groups
Healthcare: Dental, Medical, and Vision
Paid Vacation, Volunteer, and Holiday Time Off

And so much more!

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our

locations

, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here

Location(s):

United Kingdom Remote

New Job Alerts

Kodiform Therapeutics Limited

Scientist (Cell & Molecular Biology)

London

FULL TIME

November 18, 2024

View Job Description

Holiday Inn

Full Time Hotel Receptionist

Bolton

FULL TIME

November 18, 2024

View Job Description

Inter Scientific

Project Scientist

Liverpool

FULL TIME

November 18, 2024

View Job Description

Boots

Customer Advisor

Hatfield

PART TIME

November 18, 2024

View Job Description

Home Office

Authorising Officer

Birmingham

FULL TIME & PART TIME

November 18, 2024

View Job Description

Frederic Robinson Brewery

Housekeepers

Ilkley

FULL TIME & PART TIME

November 18, 2024

View Job Description

Bancone

Kitchen Porter

London

FULL TIME & CONTRACT

November 18, 2024

View Job Description

Atherley's Bakery Farnsfield

Bakery Packer

Farnsfield

FULL TIME & PART TIME

November 18, 2024

View Job Description

El Rachum Care

Cleaner/Carer

Burton upon Trent

PART TIME & CONTRACT

November 18, 2024

View Job Description

LloydsPharmacy Online Doctor

Customer Support Advisor

Operations Analyst

London

FULL TIME

August 19, 2024

View Job Description

UGL WORLDWIDE LOGISTICS

Import operations Co-Ordinator

Slough

FULL TIME

August 9, 2024

View Job Description

SX3 Claims Limited

Operations Administrator

Software Development Engineer II

Bogota

Customer Support Advisor

London

FULL TIME

November 18, 2024

View Job Description