Birmingham Airport is the UK’s seventh largest with 30 airlines serving over 120 destinations direct and onwards to over 400. Prior to the Covid-19 pandemic 13m customers a year flew in and out of BHX. Going forward we project growth to more than 18m customers a year by 2033 – by which time we will be connected to central London by HS2 trains in just 37 minutes and aim to have become a net zero carbon airport.
Our purpose is: Proud of Every Journey. That means everyone at the airport and the 100 organisations operating on the airport site, taking pride in getting customers safely, punctually, and comfortably from A to B.
By creating a kind, values-driven environment where everyone feels empowered to bring their best to work, we will retain and develop our people – and deliver on our purpose. Our seven pillars, Growth, Customer, Neighbour, Efficiency, People, Safety & Security and Carbon, support the strategic output of the company.
Our values – Curious, Dedicated, Inclusive, Respectful & Supportive guide how our colleagues treat each other as we serve customers with safety & security as our top priority.
Summary of the role

• Reporting to the Communications Manager within the Communications Team, assist in the delivery of external and internal communications activities to safeguard the reputation, raise the profile and generate support for the Airport and its partners.

Duties and Responsibilities

• Identify and deliver programmes to enhance the Airport’s reputation and profile across all markets.
• Draft press releases, editorial, statements and social media content and ensure effective distribution and monitoring.
• Work with colleagues and partners across the Airport site to generate good news stories and successfully deliver them across multi-media channels.
• Deal with the media in a timely, efficient and professional manner, responding to media requests within required deadlines.
• Arrange, and produce briefing material to ensure consistency of message.
• Take a proactive role in detecting and handling crisis and issues management.
• Arrange media events and press conferences on and off-site to deliver announcements and media briefings.
• Arrange and escort photographers, TV, film and radio crews around the Airport site when necessary.
• Manage all image requests and keep the image library up to date.
• Work closely with the wider comms team to ensure an integrated approach is taken to align other marcoms activities. Keep abreast with trends and best practise.
• Upload content onto the Airport’s website, intranet and other industry membership sites.
• Support other Airport departments with community engagement activity when needed, including corporate and political events and CSR programmes.
• Develop relationships with airline and commercial partners and other external stakeholders and identify opportunities to enhance the Airport’s profile.
• Liaise with the Customer Communications Agents on the day-to-day messaging on social media to ensure that the have a strategic steer on wider reputational issues. Offer guidance and support when necessary.
• Experience in desktop publishing and photography, or willingness to learn.
• To participate in emergency duties and undertake occasional out-of-hours/weekend working, as well as taking part in the Press Office on-call rota.
• To support other departments and carry out other duties commensurate with the grading of the post which may be determined from time to time.

Candidate requirements

• Two to three years previous experience in a public relations role within a Communications Team, that can be demonstrated.

Job Types: Full-time, Permanent
Pay: £33,500.00-£38,528.00 per year
Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On-site parking

Schedule:

• Monday to Friday

Experience:

• Public relations: 3 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Reference ID: PRAssistant