United Kingdom Job Openings
Urban Outfitters
Urban Outfitters Assistant Store Manager - Bristol, UK
Bristol
FULL TIME
September 6, 2024
- Overseeing a large team
- Recruit, train and develop managers to increase the day to day productive of the business
- Assist with the development of Department Managers to ensure that succession planning succession planning for the future growth of the business
- Manage aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce
- Uphold Company standards and act as a positive role model to others
Leadership & Communication:
- Ensure Department Managers conduct and execute productive daily and department meetings
- Model the way for the store team and inspires a shared vision
- Assist and participant with the roll-out of new training and operational initiatives
- Possess excellent communication skills in both written and verbal form
Managing the Environment:
- Coach management to take the initiative as leaders to oversee all levels of customer service and by setting daily goals and expectations to create a positive store environment
- Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management
- Achieve Company-average mystery shop results by guiding the team to uphold the Company’s customer service standard
Operations:
- In the absence of the Store Manager conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals
- Guide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
-
Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices
Participant in a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked - Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority
- Assist in upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents
Merchandising & Display:
- Facilitate communication between the management and creative team in order to enhance the store environment and efficiently execute all merchandising projects
- Coach others to understand and interpret current fashion trends in local markets in order to generate creative solutions
- Ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely
- commercial Awareness:
- Assist Store Manager to maximise store sales through analytical and creative management of merchandise from receipt to sales
- Exhibit a sound understanding of the store’s profitability and guide team members to utilise Company reports to react to trends and drive business
- Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community
- Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends
- Demonstrate entrepreneurial skills to achieve and exceed store targets
- Experience in a management role working in a fast paced, high volume fashion retail environment
- Upholding excellent VIBE and a service-orientated culture
- Ability to positively impact statistical results in sales, payroll and stock loss
- Proven record of developing talented individuals at Department Manager level
- Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation)
- An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market
Work Life Balance:
- ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#Urban EU #LI-AA1
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