Description

Key Responsibilities

• Perform regular maintenance on networks, infrastructure, and equipment;
• Create and maintain documentation of infrastructure using Microsoft Visio and other proprietary tools;
• Troubleshoot network issues and implement fixes in real-time, either remotely, or working with dispatched personnel;
• Perform service audits, notifying management of discrepancies;
• Perform network analysis, and take corrective actions in accordance with company policy;
• Prioritize the troubleshooting process and properly manage time sensitive tasks;
• Use remote control tools for troubleshooting and maintenance;
• Exemplify a working knowledge of general office practices and procedures;
• All other duties as assigned.

Skills, Knowledge and Expertise

• High school diploma with some college, industry certificates, or commensurate experience
• Experience in management or project management desired
• Experience with complex Wi Fi networks (100+ devices) desired
• Experience with enterprise-grade networking standards required
• Experience with wireless network design and deployment required
• Ability and willingness to partake in competency assessments to affirm technical expertise will be required
• Fluent in English with an ability to explain complex technical information to non-technical customers required
• Ability to travel within the United States and Canada required
• Ability to pass a background check and drug test required
• Candidate must live in Columbus, Ohio or surrounding area as this is not a remote position.
• This position is not open to recruiters, C2C, or Visa sponsorships.

Benefits

About Net Steady