United States Job Openings
Enterprise Mobility
Administrative Representative - JFK Airport
Jamaica
FULL TIME
September 12, 2024
Overview
The Enterprise brand of Enterprise Mobility has an exciting opportunity for an Administrative Representative. The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.
This position is for our JFK Airport office located at 308 Federal Circle, Jamaica, NY 11430
We offer:
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Paid time off
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Consistent full time 40 hour per week schedule
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Employee discount
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Retirement savings plan including 401k with matching profit sharing
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Health Insurance
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Life Insurance
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Dental Insurance
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Vision Insurance
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Training and development
Schedule Available:
Responsibilities
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Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
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Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned
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Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
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Meet and greet customers in a friendly and timely manner
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Provide directions and general assistance
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Assist to assess condition of rental upon return
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Process returns, check-ins and exit kiosk transactions
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May assist with or perform customer pick-ups in a safe and courteous manner
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Notify Management of any known customer problems
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Notify Management of any known vehicle problems and any required vehicle maintenance
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Clean vehicle interior and exterior by hand or by operating washing equipment when needed
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Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
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Perform miscellaneous and backup job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age
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High School Diploma or G.E.D. required
- Must have a minimum of 1 year prior customer service retail or administrative support experience
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted driver's license
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