Unicom Teleservices is currently hiring for Customer Service Call Center Agents and Medical Appointment Desk.
ALL SHIFTS AVAILABLE
Spanish a huge plus!
We are looking for leaders in the industry. Individuals who are serious about a career with growth opportunities - not 'just a job'! Our notable clients are throughout the United States, with some having a global presence. Immediate opportunity for experienced Call Center/Customer Service Agents. We are a 24-hour live Agent call center servicing. Agents are required to be flexible ~ will be required to one weekend day (Saturday or Sunday). We are also looking for ALL shifts. Schedules are set to ensure an excellent work life balance. This is a full-time position. The office is adjacent to 294; Cicero Avenue; 127th St. Public transportation is available. However, having your own reliable transportation to ensure reliability is important.
Additional qualifications:
Starting salary is dependent on the following

• Proficient in relevant computer applications
• Knowledge of customer service principles and practices
• 1 or more years in call center environment preferably using Infinity Call Center Software
• Keyboard entry speed of 40 wpm error-free
• Excellent communication skills including proper diction, grammar, spelling, listening skills, attention to detail, judgment, adaptability, teamwork, verbal, and written communication skills.
• Experience helpful in the following EMR software: Athena, Modernizing Medicine, e Clinicals, Next Gen, Acuity.
• Must have your own reliable transportation. We are seeking mature dedicated individuals for these positions who are real team players.'

'Work Remotely : HYBRID UPON COMPLETION OF TRAINING
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: No less than 38 per week
Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Overnight shift

People with a criminal record are encouraged to apply
Application Question(s):

• YOU MUST HAVE A TYPING SPEED OF 40WPM TO BE CONSIDERED FOR THIS POSITION....WHAT IS YOUR TYPING SPEED?

Education:

• High school or equivalent (Preferred)

Experience:

• Call Center and/or Medical Appointment Desk: 1 year (Required)
• Hands-On Call Center: 1 year (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person