Job Description

• Under general supervision, this position is responsible for creating, building and sustaining customer relationships, managing chemical accounts for customers, troubleshooting and scheduling.
• This position is responsible for oversight of day to day operations necessary to sustain our client accounts and for acquiring new business opportunities with new clients.
• Must demonstrate the ability to stabilize business in large, strategic accounts.
• Responsible for managing smaller accounts with combined revenues up to $2.5MM.
• This role will directly supervise field personnel in order to maintain and support accounts.
• Supervisory responsibilities consist of interviewing/selecting employees, providing performance feedback to employees through regular check in, directing/monitoring their work, and ensuring proper adherence to company policies and procedures.
• Pursue organic growth opportunities with existing customers and new opportunities with new customers.
• Technical requirements of this position include: knowledge of Multi- Chem's product lines and their application, the capability to test, select and recommend products following established work methods.
• Provide technical support and escalate complaints as required.
• As the expert on the job site, may participate in collection of samples and will analyze associated data.
• Provide sound technical advice and recommendations to support customer operational requirements.
• Knowledge of chemical pump design and specifications.
• Creates, builds and sustains custom chemical programs and optimizes those programs as opportunities arise.
• Knowledge of Microsoft product platforms.
• Provide clear, concise and routine reports and recommendations internally to management and externally to clients.
• Produce and present technical presentations.
• Utilize software to maintain customer financial & technical portfolios.
• Perform system analysis.
• Interpret data and develop recommendations to ensure operations are performing at an optimal level.
• Demonstrate strong leadership by coaching and training others and leading portions of District Meetings.

• Requires completion of high school diploma and minimum of 1 year of experience in the Production Chemical business which includes experience in the oil and gas industry.