Digital Communications Specialist Vice President Technology - Office of the Chief Information Officer All Applicants 40 Exempt Immediately Expected to Continue Until Oct 25, 2025 AUSTIN, TX

• Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
• Vision, Dental, Life, and Disability insurance options
• Paid vacation, sick leave, and holidays
• Teachers Retirement System of Texas (a defined benefit retirement plan)
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Training and conference opportunities
• Tuition assistance
• Athletic ticket discounts
• Access to UT Austin's libraries and museums
• Free rides on all UT Shuttle and Capital metro buses with staff ID card

• Maintain and support websites and web content strategies on the Enterprise Technology website and departmental/unit websites as needed, with special attention to accessibility standards, user experience, University of Texas at Austin brand and style best practices.
• Coordinates publishing new content and updating existing content as needed, including events, news, and announcements on the Enterprise Technology website and department websites.
• Provide web support, training, guidance and resources to departmental web representatives, including trouble shooting and escalating problems.
• Provide web support and strategy recommendations to the Enterprise Technology leadership team.
• Support development of new websites or website overhauls in the CIO portfolio, including content strategy recommendations and solutions.
• Ability to write technical items to non-technical audience, create written website content, and update accordingly.

• Managing and planning portions of event materials including invite content and overview, run of show, registration and any preparation research or documentation for the speaker or guests.
• Collaborates in preparing speaker notes and event scenario documents; create slides as needed.
• Attend events as content manager and gathering digital collateral for future events, newsletters, and other communications.
• Post-event video editing and caption correction.
• Create communication pieces on behalf of the CIO/Enterprise Technology and/or edit communication on behalf of the CIO/Enterprise Technology.
• Edit and publish CIO updates monthly, create and maintain monthly Enterprise Technology newsletter, and create assist with other Enterprise Technology ongoing communication pieces.

• Plan, develop, coordinate, deliver and evaluate content for social media platforms.
• Manage Enterprise Technology social media platforms and properties, including collaborating on a comprehensive social media strategy and developing campaigns with other university communicators and stakeholders.
• Create, edit, and schedule social media related content in partnership with the projects,
• Develop visual assets (e.g. photography, video) for social media.
• Develop and manage the social media content calendar and work in collaboration with partners to ensure content reflects and supports our Enterprise Technology & CIO Portfolio key initiatives/campaigns.
• Employ a listening strategy to source leads for content, identify emerging issues, and engage with the IT community and beyond.

• Design and create content for social media, web and digital screens, including copywriting and design.
• Ensure excellence and consistency in social media and digital communications, including voice, branding, accessibility and user experience best practices.
• Manage and contribute to a library of shared content, include photos and templates.

• Monitor, maintain and improve social media and website analytics dashboards to inform strategy and identify opportunities for continuous improvement.
• Create analytics reports as needed for Enterprise Technology stakeholders (e.g. for department newsletters and campaigns).
• Conduct environmental scans and competitive analyses to inform improvements and strategy.

• Other duties and special projects may be assigned.

• Bachelor’s degree in marketing and digital communications, online journalism, public relations, corporate communications or equivalent and/or relevant combination of education and experience.
• 5+ years professional experience in creating and editing content for the web and social media.
• 5+ years of social media and website management experience.
• Proven experience with a strong portfolio showcasing excellent written skills.
• Exceptional command written language, including grammar, punctuation, and style.
• Ability to write clear, concise and engaging content for diverse audiences.
• Skilled designer experienced with creative design software, videography/editing, photography and digital content creation.
• Event communication planning
• Project management and campaign planning an asset.

• Strong written communication skills with the ability to effectively communicate ideas, including developing stories, social media posts, and website content.
• Experience with website management within a Content Management System CMS (e.g. Drupal, Word Press)
• In-depth knowledge and understanding of online communities and social media platforms, preferably in higher education.
• Familiar with social media management platforms would be considered an asset.
• Proven understanding of and commitment to user experience and accessibility requirements for web and social media.
• Familiarity with audience groups including undergraduate students, graduate students, alumni, faculty, staff and external partners/stakeholders
• Event logistics and organizational skills.
• Strong analytical and problem-solving skills.
• Proven interpersonal skills and responsive client service, including building and maintaining relationships with stakeholders and digital communications colleagues.
• Strong commitment to collaboration and teamwork, and a consultative approach.
• Strong organizational skills to balance multiple projects with urgent requests, sometimes under tight deadlines.
• High level of attention to detail and ability to work in multi-tasking manner.

• May work around standard office conditions
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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