United States Job Openings

FitLore

Fitness Facility-Front Desk Associate - Midtown, Part Time Weekdays (AM and PM shifts)

PART TIME

September 8, 2024

WE ARE HIRING FOR MONDAY-THURSDAY WEEKDAY SHIFTS (7am-10am and 4pm-7pm) FOR OUR FACILITIES IN MANHATTAN. YOU MUST BE ABLE TO RELIABLY COMMUTE FOR THESE SHIFTS. PLEASE DO NOT RESPOND TO THIS POSTING IF YOU ARE NOT ABLE TO WORK RELIABLY OR IF YOU ARE UNABLE TO WORK THESE SHIFTS.
If you are a certified personal trainer, there is also opportunity to train clients at these facilities at a higher rate.
Fit Lore Front Desk Associates represent the professional environment of our facilities and are essential to maintaining our service-oriented principles in supporting our clients and members. Daily tasks include greeting facility users, answering phone calls as appropriate, maintaining towels and locker rooms, and handling a wide range of custom service inquiries (such as new program membership, class, and service registration).
Responsibilities:

Opening Facility Responsibilities
Use of the facility management software system for member services, class attendance tracking, training, and other service inquiries, and more.
Safety is paramount! The Front Desk Associate monitors the facility to help prevent accidents from occurring—and responds promptly as needed to address potential or actual incidents.
Remain thoroughly familiar with all Fit Lore and facility policies and procedures.
Enforce all facility rules and policies in a consistent and professional manner.
Maintain constant communication with the facility manager and client services team.

Qualifications and Characteristics:

It’s all about Services! Successful Front Desk Associates will learn members’ routines and habits and take the extra step to provide service when appropriate.
Be available to substitute for other staff members—and always assist when needed within the facility.
Be detailed oriented when fulfilling important duties, such as safety checklists, equipment maintenance, facility upkeep and any incident reports covering events that occur in the facility.
Maintain a lean and orderly front desk and other areas of the facility.
Attend all staff meetings and company training events as scheduled.
Be proactive: address issues, take action, communicate issues and think ahead.
Excellent customer service and communication skills a must.
Must be team-oriented.
High School Diploma or GED required.
Ability to interact in a friendly, personal, and professional manner with clients regarding concerns, problems, or any other significant issues.

About Fit Lore
Fit Lore is the fastest growing, premier fitness, wellness, and lifestyle services organization in New York City, providing private corporate and at-residence Fitness, Wellness and Amenity solutions. Fit Lore works closely with real estate developers and sales agents to plan, design, market, and implement exclusive, private fitness and wellness facilities in the properties in which Fit Lore delivers services.
NOTE
The specific examples in each section are not intended to be all-inclusive, they represent the typical elements and criteria considered necessary to perform. Other job-related duties may be assigned and could require work outside of duties listed. This description is subject to change, at the sole discretion of Fit Lore, and in no way creates an employment contract, implied or otherwise; “at will” employment remains. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Job Type: Part-time
Pay: $20.00 per hour
Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Schedule:

Day shift
Evening shift
Weekends as needed
Weekends only

Application Question(s):

Describe your fitness industry experience as well as your commute to the Times Square area.

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