United States Job Openings
The Container Store Inc.
Full-time Order Specialist
King of Prussia
FULL TIME
September 20, 2024
What We Stand For
- Pulls and prepares customer orders for pickup
- Ensures that the quantity of customer orders are evaluated each day for successful execution to meet the demand for Curbside Pick Up and Local Delivery requests
- Executes all daily tasks so that all orders are completed on time
- Communicates and follows up with customers on issues regarding their orders, all the way through resolution
- Manages the stockroom ensuring it is organized and well-maintained to support visual and selling efforts of the store
- Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
- Maintains and down stocks the Elfa product area in the Stock room
- Performs daily locations audits on customers’ orders
- Executes changes to staging locations and Elfa Pull Sequence
- Reviews and takes timely action on the Product Not Arriving as Expected Report
- Identifies and helps to develop a strong, efficient order processing team that contributes to a positive customer experience with Curbside Pickup and Local Delivery
- Understands our sales goals and holds them self and the staff accountable for achieving those goals
- Leads the salesfloor and performs other tasks or duties in partnership with the Managers
- Actively engages with customers to solve their organizational challenges
Here's a peek at what you can expect:
- Competitive health, dental, and vision plans to keep you and your loved ones well.
- 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
- Unique "1equals3" website for easy access to your benefits information and company updates.
- We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
- Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
- Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
- Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
- Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
- Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
- Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications:
- College degree preferred
- 2-5 years inventory experience preferred
- Strong computer skills
- Enjoys engaging with people and connecting with customers
- Possesses focused attention to detail and solid organizational and prioritization skills while working quickly and accurately under pressure
- Proven communication and coaching skills
- Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
- Understands retail is an ever-changing industry and requires flexibility in scheduling
- Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
Stores Physical Requirements
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