The Global Network Manager position will be responsible for managing a globally distributed group of network engineers, architecting, developing and implementing and supporting network infrastructure, security and telephony solutions, and delivering global and regional infrastructure projects.
The Global IT Network Manager will serve as the network solution architecture lead, recommending strategy, and developing innovative solutions to continually progress and advance the global infrastructure across LAN, WAN, Wireless, Security, Data Centre, Cloud, collaboration and telephony solutions.

• Educated to degree level or similar experience, in a Computer Science subject or related equivalent
• CCNP, CCIE, or similar experience
• Proven and demonstrable experience in the design, delivery and support of enterprise LAN, WAN, Wireless solutions
• Design, delivery and support of data center and cloud networking solutions
• Design, delivery and support of network security, firewalls and VPN solutions
• Design, delivery and support of telephony and collaboration systems, ideally Microsoft Teams Voice
• Level 3 support experience and leading troubleshooting of complex issues
• Routing TCP/IP, IPv4, IPv6, TCP/IP, UDP, PPP, IPVPN, Vo IP, RTP, Multicast, RADIUS, TACACS+
• EIGRP, BGP, MPLS
• VPNs (IPSec and SSL)
• Cisco routers, LAN Switches and Wireless LAN controllers
• Cisco Meraki solutions
• Cisco Data Center design and ideally knowledge of Nexus switches
• Security design and device hardening
• SASE solutions and design
• Knowledge and experience of cloud security vendors such as Zscaler or Netskope
• Palo Alto Firewalls
• Palo Alto URL Filtering, Global Protect, Wildfire, Threat Prevention
• Administration and Reporting
• Knowledge of ITILv3
• Disaster Recovery Services and Procedures
• Project management experience of global, complex projects
• Must have experience of managing 3rd party suppliers & service providers across multiple sites & countries

• Advanced communication skills, written and verbal, across all levels of the business
• Able to discuss complex technical solutions with non-technical stakeholders
• Experience in troubleshooting and ability to understand and implement client requirements.
• Experience in partnering with business leaders on developing and driving global initiatives.
• High Level interpersonal and leadership skills; must be able to influence and coach across multiple levels within the company and locations; including establishing global partnerships.
• Demonstrated understanding of regulatory environments
• Demonstrated business acumen
• Change management leadership capability
• Experience with acquisition integration preferred.
• Proficiency with Microsoft Suite and other ERP systems, such as Oracle.
• Ability to travel internationally as defined by the Business
• Knowledge of collaboration and conference platforms
• Knowledge of IVRs, Auto attendants, Hunt Groups
• Knowledge of telecommunication protocols (SIP, TDM)
• Advanced problem-solving skills.
• Ability to assume leadership duties in leading implementation and/or design
• Strong, resilient individual capable of dealing with the typical tensions that arise within a IT service environment
• Must be self-motivated without the need for micromanagement
• Excellent organizational skills
• Confident & customer focused
• Easily adapts to differing cultures
• Team player, with drive and enthusiasm
• Customer Service focused
• Highly organized individual
• Language: English - fluently, both written and verbal

• Salary Range: $160,000 - $180,000
• Full-Time
• Bonus Eligible
• Medical, Dental and Vision insurance: benefits begin on the first day of the month immediately following your date of hire
• Eligible for 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days
• 401(k): 3% company contribution and additional 3% company match
• Tuition Reimbursement