United States Job Openings
Burn Boot Camp
Gym Front Desk Staff
Warwick
PART TIME
August 22, 2024
ROLES AND RESPONSIBILITIES
- Provide the full welcome experience with each client, including a greeting, tour of the facility, introduction to the trainer, paired with an FMA, Mindbody enrollment, waivers signed and returned, and proper supporting documents given to the client.
- Facilitate day-to-day process related to trial clients, focus meetings, contract sales, Mindbody tasks, retail transactions, closing journal, trial tracker, organize client drop zone and towels.
- Provide general retail maintenance to keep the retail center stocked, clean, and approachable
- Have weekly touchpoints with the Key Burn Ambassador or Owners to align on current focuses, provide any feedback from clients while assisting them in the moment.
- Attend a minimum of one community event per quarter and participate in all philanthropic events.
- Responsible for working as a team to close 60% of all trials and working with training staff to maximize the client experience.
- Assist in promoting gym focuses with multiple category sales, challenges, and community events.
- Provide cleaning as instructed in the Open/Close Checklist to ensure facility is properly maintained.
- Promptly report facility needs to the Key Burn Ambassador or Owners, i.e. office supplies, cleaning supplies, etc.
- Responsible for overseeing Mindbody memberships, answering the location phone, responding to location emails, client trial follow-up, and membership sales.
- Must be a high producer in autonomous working situations and a self-motivator.
- Able to easily learn and navigate software systems and maintain records.
- Excellent communication and customer service skills.
- Have a high level of understanding and presence in social media.
- Ability to multi-task and stay organized.
- Positive, motivating, and effective interpersonal communication skills.
- High level of attention to detail and follow through.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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