United States Job Openings

Netsmart Technologies

Manager, RCM Operations

FULL TIME

September 20, 2024

Manage teams accountable day-to-day billing processes and procedures to ensure optimal outcomes for the financial health of both Netsmart and our clients.

Responsibilities

Manage, coach, train, recognize and evaluate associates to foster a productive team environment
Develop and implement policies and procedures to support defined goals and objectives.
Conduct staff meetings at regular intervals for informative and educational purposes
Develop and implement strategies to impact our P&L
Ensure deliverables are prepared and executed per client’s expectations
Escalate client issues as appropriate
Monitor relevant performance indicators including days in A/R, cash/net revenue, A/R aging, denials management, credit balances
Build a strong working relationship that balances the needs of our clients, associates and Netsmart

Qualifications

Required

High school diploma or GED
At least 5 years of medical billing, cash posting, and charge entry experience
At least 3 years of people management experience
Proficiency in Microsoft Office products, specifically Excel, Word and Outlook
Working knowledge of the behavioral and/or post-acute healthcare industry

Preferred

Bachelor’s degree
Call center work experience
Active medical coding certification

Skills for Success

Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals
Financial acumen: Interpreting and applying understanding of key financial indicators to make better business decisions
Communicates effectively: Developing and delivering multi-modal communications that convey a clear understanding of the unique needs of different audiences
Drives results: Consistency achieving results, even under tough circumstances
Drives engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
Decision quality: Making good and timely decisions that keep the organization moving forward

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this

form

to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found

here

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