United States Job Openings

The Lash Lounge Tampa

Membership Engagement Specialist

Odessa

PART TIME

September 15, 2024

We are looking for a highly motivated and experienced candidate for our Lash Lounge in Odessa, Fl. This role encompasses proficiency in social media, marketing, and membership sales, highlighting the focus on engaging with members and driving membership growth through various channels and strategies. If you have a P.A.S.S.I.O.N for Sales and providing outstanding Customer Service, we would love to hear from you.
WHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Eye Lash Extensions, Lash lift, Tinting, and Threading. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
WHO WE ARE LOOKING FOR: We are looking for a Part-Time Front Desk Sales Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients.
Previous Sales experience is required. Experience with Mind Body Software is a plus!
Duties include:

·Selling memberships using our proven sales system and scripts
· Answer phone calls, instant messages, and updating social media sites
· Lead management - reaching out to warm/hot leads and follow up communication
· Providing outstanding Customer Service and Member Management
· Promoting the benefits of memberships to guests while driving member retention
Create engaging content for various social media platforms, including but not limited to Facebook, Instagram, Tik Tok, Google
Monitor social media channels for trends, feedback, and opportunities to engage with our audience and prospective members.
Identify and pursue opportunities for partnerships, collaborations, and sponsorships to enhance membership offerings and benefits.
· Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members
· Opening and closing the salon and ensuring the cleanliness or all areas

BENEFITS:

Paid training
Professional development Assistance
· Earn commission Per Membership Sold + Your Base Hourly Rate!!
· Growth opportunities
· Opportunities of advanced growth and professional development based on performance
· Free lash extensions and other salon services
· Discounts on Retail products
· Friends and Family discount

REQUIRED SKILLS AND QUALIFICATIONS:

· Sales experience is required
· Ability to connect clients to memberships, services, and retail products
· Ability to manage schedules for stylists and clients
Ability to create social media content using brand specific campaign for engagement
· Strong critical thinking
· Ability to multitask efficiently
· Positive, upbeat attitude
· Strong verbal and written communication skills
· Smart and savvy with solid math and computer skills, confidence handling cash
· 2 Years or more in Front Desk Sales preferably in Salon/Spa or Membership businesses
· Reliable transportation
· Exceptional Customer Service Skills
· Must be 18 years or older

Experience:

· Sales experience - Required
· Membership Sales: 1 year+ (Preferred)
Proficiency in Social Media Platforms - Required
· Schedule management
· Customer Service; 1 year+ in the spa industry (Preferred)

If you love the challenge of starting a new business and take pride in growing something from the ground up, then this is the salon for you! If you are awesome at motivating staff, and want to see your team grow, please apply.
We will be open 6 days a week and have evening hours, so you will need to be able to work some weekends and evenings.
Please do not call the salon to inquire about application status, instead email us at fjoshi@thelashlounge.com
Salon website: https://www.thelashlounge.com/fl-tampa-odessa
Salon address:2298 Gunn Highway, Suite 9, Odessa, FL 33556
Salon hours: Tuesday thru Saturday 9am-6pm, Sunday 12pm-6pm
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 8 – 16 per week
Benefits:

Employee discount

Schedule:

4 hour shift
Evening shift
Monday to Friday
Morning shift
Weekends as needed

Work Location: In person

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