To be considered for this role you must meet the following location requirement:

• Lincoln, NE (within a 60 mile radius)

Train and work onsite at Nelnet's 401 building, right in the heart of the new Telegraph District. You will spend time learning the position and building rapport with your team.

After meeting predefined performance expectations, you will be offered the opportunity to work from home. The timeline to work from home would be approximately 3 months after start date.

Pay: $17.20/hour (plus an extra $1 per hour for Spanish speaking!)

Potential to earn up to an additional $4.57 per hour based on benefit elections.

Training hours (5 weeks):
Monday-Wednesday 10:45am-7:15pm CST
Thursday-Friday 8:45am - 5:15pm CST

Hours after training:
Monday 11:45am-8:15pm CST
Tuesday and Wednesday 10:45am-7:15pm CST
Thursday and Friday 8:45am-5:15pm CST

Shift times are based on the needs of the company and not flexible at this time. During the training period, time off will generally not be available.

Internet Requirements if virtual or working from home:

• Internet speed internet of 25 mbps or higher required (you can test this by going to www.speedtest.net)
• Hardwired internet (ethernet) connection router, cannot connect via Wi-Fi

• Employment and continued employment are contingent upon obtaining and maintaining a favorable Federal clearance (5C), providing required fingerprints and obtaining PIV-I card in our office
• Must be a United States citizen
• Must have resided in the United States 3 of the past 5 years
• The government security clearance process involves collecting and providing information such as 7 years of previous work experience, previous addresses, contact information of people that can verify this information, etc.
• Must not be delinquent or in default with any federal debt
• Final suitability determination is the sole discretion of the Department of Education