THIS JOB IS POSTED FOR THE CITY OF GREENWOOD.
To apply, please visit:
Current Job Openings (cityofgreenwoodsc.com)
JOB SUMMARY
Under general supervision, this position performs various clerical and specialized technical tasks associated with the zoning, building permit application, and plan review process to ensure effective and efficient office operations. Ensures adherence to International Building Code and International Residential Code guidelines, rules, and regulations. Reports to the Building Official.
ESSENTIAL JOB FUNCTIONS (examples, not all-inclusive)

• Performs various customer service functions by telephone and in person, including providing information and assistance related to Building Inspection, Planning and Engineering services, activities, procedures, fees, forms, or other issues.

• Responds to questions or complaints, researches problems, and initiates problem resolution.

• Processes all permit applications and enters all permit application data into Department software, including building, electrical, mechanical, plumbing, mobile home, code clearance, home occupation, and land disturbance.

• Reviews applications for accuracy and completeness; assists in obtaining tax map numbers.

• Verifies proper City of Greenwood business license and state license.

• Accepts construction plans and plan documents, surveys, specifications, and other state and local authorizations required to initiate the application review process for large and small projects.

• Coordinates, distributes and tracks the review process of large and small permit application projects by interacting with the various City and county departments, developers, architects, engineers, contractors, and applicants.

• Contacts, schedules, and issues approved permits face-to-face with the permit applicant.

• Processes the review and issuance of daily walk-ins non-plan review.

• Prepares certificate of occupancies and certificate of completion.

• Maintains daily logs of inspections, permits, certificates of occupancies, and certification of completions; prepares reports as needed.

• Prepares and distributes inspection documents and plans to the applicant; instructs the applicant on various aspects of the inspection process and responsibilities to ensure an efficient completion of the process.

• Prepares and maintains the permit inspection file with all required documents and plans for distribution to the inspection staff; collates and distributes permit file information to appropriate staff and the general public when needed, such as flood elevations, subcontractor roster, reprints, etc. • Prepares agenda packets for various Board meetings, including the Joint City/County Planning Commission and Joint City/County Board of Zoning Appeals.

• Attends scheduled meetings of the Joint City/County Planning Commission and Joint City/County Board of Zoning Appeals.

• Verifies, updates, and maintains all contractor, architect, and engineer license data in the permit software program.

• Works directly with the SC Department of Labor, Licensing and Regulation to identify proper State licensing and bonding requirements before permit issuance.

• Processes inspection requests; receives requests and complaints via phone from contractors, owners, and the public; enters requests and complaints into a computer program; schedules inspections regarding building trades, zoning, tree removal, and various complaint inspections.

• Maintains file system of various files/records; prepares, organizes, and files documents in a designated order.

• Retrieves/replace files as needed or requested; scans records for long-term future research; shreds/destroys confidential or obsolete documents.

• Conducts records maintenance activities in compliance with record guidelines coordinated with the City finance director.

• Monitors inventory levels of departmental equipment and supplies; initiates orders for new/replacement materials; receives and distributes supplies and equipment.

• Maintains and runs the monthly construction data and permits issues reports for the United States Census Bureau, Mc Graw Hill, Building Statistics, and monthly City Manager report.

• Researches records for homeowners, contractors, or city and county officials as needed.

• Performs administrative clerical tasks, which include but are not limited to making copies, sending/receiving faxes, or processing incoming/outgoing mail.

• Performs other related duties as required.

QUALIFICATIONS
Education and Experience:
High School diploma or equivalent and three years of experience in customer service and permit processing, or related field or an equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid certification from the International Code Council as a Permit Technician or must be obtained within one year of employment. Must have a valid SC driver’s license.
PERFORMANCE REQUIREMENTS
Knowledge, Skills, and Abilities:
● Knowledge of the practices, procedures, rules, and regulations that apply to the position's duties.
● Knowledge of general office operations, functions, and procedures.
● Knowledge of the reports, records, agendas, files, and letters needed to meet the requirements of the Building Official.
● Knowledge of the terminology used within the Department.
● Ability to apply common sense understanding and use independent judgment in routine situations.
● Ability to communicate effectively with others in person and over the telephone clearly and pleasantly.
● Ability to operate a variety of equipment and machines.

• Ability to compare and judge the readily observable functional, structural, or compositional characteristics (similar to or divergent from evident standards) of data, people, or things.

• Ability to speak or signal people to convey or exchange information.

• Ability to read a variety of documents and reports.

• Ability to prepare various reports and documents using all parts of speech with the proper format, punctuation, spelling, and grammar.

• Ability to communicate and interact with other employees and the general public while exhibiting poise, voice control, and confidence.

• Ability to apply principles of rational systems such as secretarial science to solve problems and deal with various concrete variables in situations with limited standardization.

• Ability to interpret instructions in written, oral, diagrammatic, or schedule form.

• Ability to record and deliver information and to follow verbal and written instructions.

• Ability to utilize mathematical formulas, add and subtract totals, multiply and divide, determine percentages and decimals, and determine time and weight.

• Ability to inspect items for proper length, width, and shape.

• Ability to coordinate hands and eyes in using variable types of equipment.

• Ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have moderate levels of eye/hand/foot coordination.

• Ability to differentiate colors and shades of color.

• Ability to deal with people beyond receiving instructions. Must be adaptable to performing under moderate stress when confronted with an emergency.

• Ability to talk by expressing or exchanging ideas using spoken words and hear by perceiving the nature of sounds by ear.

Working Conditions:
Frequent Interruptions and many deadlines to meet.
Physical Requirements:
Must be physically able to operate various automated office machines, including fax machines, computers, calculators, typewriters, telephone systems, copiers, etc. Must be able to exert up to ten pounds or force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Work involves sitting most of the time but may involve walking or standing for brief periods. Must be able to lift and carry weights of approximately 10 to 20 pounds.
Quality of Work:
Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies in areas of responsibility. Maintains high-quality communication and interaction with all City departments, divisions, co-workers, and the public.
Quantity of Work:
Performs described "Specific Duties and Responsibilities" and related assignments efficiently and effectively to produce a quantity of work that consistently meets the City's standards and expectations.
Dependability:
Assumes responsibility for completing assigned work. Completes assigned work within deadlines following directives, City policy, standards, and prescribed procedures. Remains accountable to assigned technical, human, and conceptual responsibilities.
Attendance:
Attends and remains at work regularly and adheres to City policies and procedures regarding absences and tardiness. Provides adequate notice to higher management concerning vacation time and time-off requests.
Initiative and Enthusiasm:
Maintains an enthusiastic, self-reliant, and self-starting approach to meeting job responsibilities and accountabilities. Strives to anticipate work and initiates proper and acceptable direction for completing work with minimal supervision and instruction.
Judgment:
Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions following prescribed and effective policies and procedures and with minimal errors. Seeking expert or experienced advice and researching problems, situations, and alternatives before exercising judgment.
Cooperation:
Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such as instruction and direction are justified when clarification of results or consequences are justified, i.e., poor communications, variance with City policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and departments within the City.
Relationships with Others:
Shares knowledge with managers, supervisors, and staff for mutual and the City's benefit. Contributes to maintaining high morale among all City employees. Develops and maintains cooperative and courteous relationships with department employees, staffers, and managers in other departments, representatives from organizations, and the public to maintain goodwill toward the City and project a good City image. Tactfully and effectively handles requests, suggestions, and complaints from other departments and persons to maintain goodwill within the City. Emphasizes the importance of maintaining a positive image within the City. Interacts effectively with higher management, City Manager, professionals, and the public.
Coordination of Work:
Plans and organizes daily work routine. Establishes priorities for the completion of work following sound time-management methodology. Avoids duplication of effort. Estimates the expected completion time of work elements and sets a personal schedule accordingly. Attends required meetings, planning sessions, and discussions on time. Implements work activity following priorities and estimated schedules.
Safety and Housekeeping:
Adheres to all safety and housekeeping standards established by the City and various regulatory agencies by avoiding violating standards. Maintains a clean and orderly workplace.
Planning:
Plans, directs, and uses information effectively to enhance the department's activities and production. Knows and understands the City's expectations regarding the department's activities. Designs and formulates ways, means, and timing to achieve the goals and objectives of the department and the City. Within the constraints of city policy, appropriate strategies and tactics for achieving departmental and City objectives must be developed. Effectively and efficiently organizes, arranges, and allocates workforce, financial, and other designated resources to accomplish the goals and objectives of the department and the City.
Organizing:
Organizes daily work. Ensures that specific office-related work timetables are met by delegating work to the office secretary.
Human Relations:
Strives to develop and maintain rapport with all staff members. Listens and considers their suggestions and responds appropriately. Maintains the respect and loyalty of staff.
Job Type: Full-time
Pay: $32,867.00 - $49,300.00 per year
Ability to Commute:

• Greenwood, SC 29646 (Required)

Work Location: In person